Zapiet ‑ Pickup + Delivery , 1,423 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.
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Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime,
Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica
Great app with excellent support team who are always fast!
Would recommend
Hi Francois,
And thank you very much for taking the time to leave us a such as wonderful review.
I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!
We will strive to continue to offer the best products and best support
Steph
Very helpful customer service
Hi Whitney,
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app
Any further questions or assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Jessica was very responsive and resolved my issue.
Hi there,
Thank you sincerely for taking the time to leave a review.
It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.
Warm regards,
Jessica
Great support with integration!
Hi there,
Thank you for taking the time to leave a review
It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Thanks again,
Jessica
costly but does the basics and great customer support
Hi there and thank you for taking the time to leave us this lovely review
It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!
-Steph
We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.
Hello Christopher,
I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!
We'll be near, if ever there is anything else we can help you with.
All the best,
Sandy
The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!
Hi Brooke,
Thank you for taking the time to leave a review and for your kind words!
I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app.
Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated!
Warm regards,
Jessica
Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!
Hi David,
Thank you very much for taking the time to leave such a lovely review
It was my pleasure working with you to set up your store with our Zapiet - Pickup + Delivery app and all if the different features, including the distance validation via zip codes and rates.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.
Hi Alessio,
Thank you for taking the time to leave a review, it is very much appreciated
It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page).
If you have any other questions, please do not hesitate to reach out.
Kind regards,
Jessica