Zapiet ‑ Pickup + Delivery , 1,429 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.
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Service support au top !! merci Zapiet !
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands
-Steph
I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!
Hi Crystal,
Thanks a lot for writing a review
It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing!
-Steph
Great easy to use and so much better than any other options! Integrates with everything you need. Customer support actually knows what they are talking about too and very quick to respond.
Hi Aria,
Thank you very much for taking the time to leave such a lovely review
It was my pleasure helping you with our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out!
Warmest regards,
Jessica
We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box.
We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!
Hi Nick,
I wanted to thank you for leaving such a great review.
It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery.
If you have any more questions or concerns, please don't hesitate to contact us!
Best wishes,
Diego
We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.
Hi!
Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉
Warm regards
Betty
We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.
Hi Phuntsok!
Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.
-Veno
First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond.
As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.
Hi Deanna,
Thank you for your review and very kind words
It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app.
If you need any further assistance or have any questions, please do not hesitate to send a message.
Cheers,
Jessica
Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!
Hello Hussein,
It has been my pleasure to help you configure our Zapiet - Pickup + Delivery app wit the DoorDash Drive integration. Do not hesitate to write us back if there is anything else we can help you with !
Thank you for taking the time to leave us this lovely review.
All the best,
Sandy
Stephane Was a huge help! super insightful and offered a ton of support along the way!
Hi Matt,
Thank you very much for taking the time to leave us such a wonderful review
If anything ever comes up, or if you have any questions, please do not hesitate to reach out!
Steph
We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.