Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

March 5, 2015

Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.

The Drift Record Shop
United Kingdom
Over 5 years using the app
May 4, 2018

I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.

Jpusateris
Canada
Over 5 years using the app
March 17, 2022

The support at Zapiet is phenomenal! They are responsive, quick to help. The app serves my business great for allowing pickup or delivery to my customers.

LaFleur Fresh Flower Market
United States
Over 5 years using the app
Zapiet replied March 18, 2022

Hi there,

Thank you so much for the lovely review 🙏

I'm glad we were able to assist you!

Should you need anything else, you know where to find us 😊

Cheers,
Klaudia

December 29, 2022

They are always the best in supporting, good app I have recommended. Thank you team for all your nice works

Mr T's Bakery
Australia
Over 5 years using the app
Zapiet replied December 30, 2022

Thank you for the kind words and a great review.

It was a pleasure working with you on your store. We wish you all the best in the New Year.

As always, we're here should you ever need assistance.

Best,
Veno

May 14, 2020

We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.

BrewSRQ
United States
Over 5 years using the app
April 3, 2018

I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.

The Organic Butcher Of Mclean
United States
About 5 years using the app
Edited September 22, 2023

This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.

An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.

Crave Cupcakes
Canada
About 5 years using the app
Zapiet replied September 30, 2023

Hi Chantelle & Michelle,

Thank you so much for your lovely review

It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach back out if you have any other questions or need any further assistance.

Cheers,
Jessica

June 18, 2021

A must have for any shopify store! Great functionality and amazing support staff :-) Couldn't recommend highly enough.

Bluebells Cakery
New Zealand
About 5 years using the app
Zapiet replied June 23, 2021

Hi there,

Thank you for your lovely recommendation and amazing words about our support team! :)

Best wishes,

Bogi

April 27, 2015

Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!

Home Alchemy
United Kingdom
About 5 years using the app
Edited June 18, 2018

Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.

Nouri Pa Nati
Barbados
About 5 years using the app