Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

July 5, 2022

I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.

Balloon Place
Canada
Over 3 years using the app
Zapiet replied July 5, 2022

Hi Tammy,

Thank you so much for your amazing words and review.

It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

Please do let us know if you have any other questions or need any further assistance.

Best wishes,
Jessica

February 9, 2023

Fantastic, flexible app and Zapiet's support is great. We use Zapiet - Pickup + Delivery along with Zapiet - Rates by Zip Code which enables us to accommodate our store's complex local fulfilment requirements.

Campus & Co. | Melbourne
Australia
Over 3 years using the app
Zapiet replied March 6, 2023

I appreciate you taking the time to write such a positive review.

It was great collaborating with you on your store. Please don't hesitate to reach out if you ever need assistance with our store pickup and delivery app.

- Veno

February 3, 2022

Great app and even greater team here to help very fast, finding fitted solutions to each problems. Worth the spending !

Philippe Conticini
France
Over 3 years using the app
Zapiet replied February 3, 2022

Hi Tom,

It was a pleasure assisting you today with your store and finding the best solution for you guys 🙏🏻 Please do not hesitate to reach out down the road should you need any assistance. We are always happy to help in any way we can ✨

Best,

Maria

April 1, 2023

Chloe was very helpful and responsive. Her service was excellent! She addressed the multiple questions /issues I had promptly.

Yummi Dumplings
United States
Over 3 years using the app
Zapiet replied April 2, 2023

Hi Kyle,


Thanks so much for the awesome review!


It was my pleasure assisting you today with the Zapiet - Pickup + Delivery app I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here, should you ever need any further assistance.


Have a great day,
Chloé

September 2, 2022

I was experiencing a few technical difficulties that needed some attention. Thankfully Stephane was there to help out. All my issues are currently solved and then some! What amazing service. Look no further than Store Pickup + Delivery for a great product with stellar service! A+

FYShoes
United States
Over 3 years using the app
Zapiet replied September 3, 2022

Hi and thank you very much for taking the time to write us such a wonderful review!

It's always a real pleasure to help and should anything come up, we'll be there, happy to help.

All the best, Steph

April 19, 2023

App is easy to use with lots of customisable options.
Support team are absolutely brilliant! Excellent response time. I was recently assisted by Betty and they were so helpful. Betty didn't simply make the necessary changes but also explained every step of the way what was being done. This helped give me a better understanding of how the app works for different cart scenarios. Thanks Betty! :)

Kellyville Pets
Australia
About 3 years using the app
Zapiet replied April 19, 2023

Hi,
Wow! Thank you so much for your kind words and 5-stars! Happy to help you configure your rates correctly. Please don't hesitate to reach out if there is anything else we can do for you.
Betty 😊

June 30, 2022

Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo

Easy Mealz
Canada
Over 3 years using the app
Zapiet replied July 6, 2022

Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.

July 28, 2022

Our experience with the app has been great so far.
Support team is very fast and helpful.
Five stars!

Plus Pet Mendoza
Argentina
About 3 years using the app
Zapiet replied July 29, 2022

Hi Germán,

Thank you for leaving a lovely review.

It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores.

Best wishes,
Jessica

May 4, 2023

App works really well, very flexible and useful. Plus, if there's any issues at all, we always get A+ support!

Stanley Park Brewing
Canada
About 3 years using the app
Zapiet replied May 4, 2023

Hi Evan,

Thank you so much for your kind review

It's been my pleasure helping you with our Zapiet - Pickup + Delivery app and setting up the correct locales files and also doing a bit of detective work with a non-compatible app

If you have any other questions, please do not hesitate to jump back on the live chat!

Kind regards,
Jessica

October 25, 2022

This is the perfect app to use for Pickup. There was a problem that happened with my theme and Jessica was wonderful. She quickly fixed the issue caused by someone else. Wonderful app and has fantastic support! ❤️

Wholesale Fashion Shoes
United States
About 3 years using the app
Zapiet replied November 9, 2022

Hi Carolyn,

Thank you so much for you kind words and review.

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions or need any assistance, please do not hesitate to get in touch!

Cheers,

Jessica