Zapiet ‑ Pickup + Delivery , 1,429 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.
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This has changed how we offer delivery, pickup and shipping options to our clients. The team responds incredibly fast and they can pretty much set rules to make your store checkout process work the way you want!! Thanks so much guys!
What a great app! We are a small bakery with 4 locations and had a hard time finding something that would allow us to easily set up in store pick up. This was exactly what we needed. This is my first time setting up a website and Andrew was extremely helpful when I had questions. Thank you!
Updated on 4/17/2020 - We have been using this app for a couple years and I would give it 6 stars if I could. If I ever have an issue, I email their support and the problem is fixed within a few hours. They are great, thank you again!!
This app is great for adding store pickup and local delivery capabilities. Customer service was also great when I struggled understanding something or how to change different settings regarding delivery rate, delivery location, etc.
Thanks!
This app has been great for what our store needs. However, there were a large amount of frustrating bugs that kept on appearing after install, which were only found after customers sent messages being unable to checkout. I would rate the app lower because of that, but Sam has provided impeccable customer support in fixing all of these issues ASAP. An app like this is extremely complicated from a technical perspective, so bugs unfortunately can not be avoided!
Use this app regardless, and know that their technical team is there 24/7 to jump right in and fix anything. Short of Shopify creating their own seamlessly integrated solution, this is the best option. I did compare this app to another competitor's app that was priced much lower, but you definitely get what you pay for here. Beyond Zapiet's A++ customer support, the back end UI is intuitive, clean, organized and user friendly. The other competitor's app felt clunky, unorganized and broken. Spend the extra money, it's worth it.
Jessica was so helpful. She went above and beyond.
Thank you Tim!
I'm thrilled to have assisted you in integrating the Advanced Shipping Rules into our Zapiet - Pickup + Delivery app smoothly; ensuring the accurate display of rates at checkout is crucial for a seamless user experience.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
We have used Store Pickup + Delivery to deal with some custom shipping scenarios beyond simple store pickup. Customer and dev support has been fantastic on several occasions when we've had to make changes outside of the usual app parameters.
Hi David
Thank you for the kind review for Store Pickup & Delivery.
It was good working with you to find a solution for the store. Our team is always happy to help where we can.
If you need anything else in the future you know where we are!
Jayne
I just wanted to give a kudos for great customer service for both Klaudia and Herman :) They are great! Always there to assist if we have question about the App :) Keep it up guys!
Hi there,
Thanks so much for leaving your feedback and for been a long time supporter of the app!
I am really sorry to hear that you have been facing issues recently. I just wanted to let you know that I have received your support ticket, fixed your isolated issue and have sent you a reply with further details.
I look forward to receiving your response shortly :)
Thanks again,
Andy
We ran into an issue with this app that prevented customers from checking out. I messaged support and their response was almost immediate. I was on the phone resolving the issue within minutes. Shout out to Klaudia who went above and beyond to make sure I was completely satisfied.
This app has transformed our business . Before we found Store Pickup and Delivery, there was no practical way for us to offer in store pickups at multiple locations. We just instituted the local delivery functionality (just a few button clicks to set it live) as well which is a lifesaver during the Covid Pandemic -- The tech support team is great too.
This app is awesome, and really fills a void in Shopify, allowing Pick Ups from our Retail locations.
This app consistently works, and doesn't leave a bunch of junk in your account if you need to uninstall (but why would you?).
Support is also very helpful, and quick to resolve any issues you may run into.