Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

April 28, 2020

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Brewpoint Coffee
United States
About 4 years using the app
January 28, 2022

This app & their support team are crucial to my client's store. They continue to be a great resource for us.

Cheese and Wine Traders
United States
About 4 years using the app
Zapiet replied January 28, 2022

Hi Jacob,

Thank you for these lovely words. We're happy to be of service!

Sincerely,

Sandy

May 30, 2016

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

Tom Sawyer
Canada
About 4 years using the app
September 20, 2016

We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.

Bo Ty Sweets
United States
About 4 years using the app
Edited January 2, 2020

The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.

Aki-Home
United States
About 4 years using the app
March 3, 2023

Super useful in getting our site set up efficiently. Great features. Sam has been super helpful in assisting with setup and explains so in depth that you understand. Great experience. Thank you.

Southern Baked Pie Company
United States
Almost 4 years using the app
Zapiet replied March 6, 2023

Thank you very much for taking the time to write us a lovely review! We're always happy to help our merchants answer their questions or setup our app via our many support channels, such as screen-sharing.

-Steph

January 7, 2021

I have used this app for 1 year now. It's the best app for this solution and I have always found the customer service to be very good and helpful

Fresh The Good Food Market
Ireland
Almost 4 years using the app
Edited July 10, 2021

I was having a little problem and I contacted the customer support. They worked with me until the problem was solved. Jayne was super efficient and very very helpful and she kept checking on me to see if the problem was really solved for good! Thank you!

Peggy Porschen Cakes Ltd
United Kingdom
Almost 4 years using the app
May 6, 2019

These guys are awesome, always at hand if help is ever needed (Sam your a star). If i could give more than 5* i would.

Pet Products R Us
United Kingdom
Almost 4 years using the app
December 29, 2021

Great app and even better support! Would definitely recommend, just be sure to check other app integrations and everything will work beautifully.

Almacén Hércules QRO
Mexico
Almost 4 years using the app
Zapiet replied December 30, 2021

Hi Carlos,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today.

We're here should you need anything else.

Have a great day,

Chloé