Zapiet ‑ Pickup + Delivery , 1,412 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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The Zapiet team is absolutely amazing. Today I added a new Pick up location to my online store and was having trouble with it actually showing up. I worked with Jessica with online support, and she immediately fixed the bug and restored the online shop to show the new location at Check Out. The team has always been super quick to respond and extremely helpful. They are also great at following up for bigger issues and offering other solutions. Love this app!
Hi there,
It was great chatting with you and I'm so glad that I was able to help.
Thank you for your kind words and if you have any other questions, please do send us a message.
Best wishes,
Jessica
This app is great and the support team has been fantastic! The team was very friendly and quick to help me get the app set up the way I needed.
Thanks again to the support team!
We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us!
I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc.
Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages.
Thanks team!
Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.
Thank you for your kind words.
It could have been any one of us here on the Zapiet support worldwide team.
You know where we are if you need us in the future!
Thanks so much!
Jayne
I use this app to help us have a smooth and secured check out for our customers. Sandy is extremely helpful and answered all of our questions and concerns and more! Thank you for the amazing customer service. We really appreciate Zapiet and the whole team!
Hi Yarleny,
Thank you so much for this lovely review!
It was a pleasure talking to you and making sure that your settings matched your needs.
Wishing you the best,
Sandy
Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!
The support from zapiet is great. Aaron League was so helpful and quick! Sorted my problem out Many thanks
Hi there,
I'm really glad to hear you had a positive experience working with Aaron!
Thanks for taking the time to leave him a review :)
Best wishes,
Bogi
Zapiet has the best customer support - Stephanie was a huge help. I always know I'm in good hands and can rest easy knowing they'll help my website run smooth.
Thank you very much for the review and your kind words!
We're always happy to help,
Stephane
This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.
Hi Beth,
Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs
Should you require any further support, please feel free to reach out!
Cheers,
Klaudia
This app solved a lot of pain points our business was having with other similar apps. Top notch customer service and great functionality.