Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

August 13, 2020

The best delivery app around, 5 stars. Rock solid support, too. :) Best thing is, they keep working on the product which is great, because we're already using most of its features and might require more soon. :)

Foodathome Schweiz
Switzerland
Almost 3 years using the app
July 13, 2022

I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.

All Things Fun Peterlee
United Kingdom
Almost 3 years using the app
Zapiet replied July 13, 2022

Hi Rachel!

It was great working with you, thank you so much for your kind words!
If there's anything else we can help you with, please do not hesitate to reach out.

Hope you have a great day!

Clemency :)

October 26, 2021

I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.

Butter Mafia
Australia
Almost 3 years using the app
Zapiet replied October 26, 2021

Hi there,

It was a pleasure to help you sort out your issues over chat today.

You know where we are if you need us again!

Jayne

March 31, 2021

App works really well and provides more functionality than Shopifys native local collection and local delivery.
Excellent support team - a pleasure to work with.

Alpkit
United Kingdom
Almost 3 years using the app
Zapiet replied March 31, 2021

Hi there,

Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat.

Please don't hesitate to contact us should you need anything else.

Have a great day!

Flora

November 19, 2017

A previous reviewer said "an elegant solution to a very messy problem" and I heartily agree. A nice-looking app, which does exactly what we need. And great support as well.

Maloneys Grocer
Australia
Almost 3 years using the app
October 7, 2022

This app is super useful for us, especially with all of our delivery zones. Great support as well when needed!

Commisso's Fresh Foods
Canada
Almost 3 years using the app
Zapiet replied October 8, 2022

Hi Greg,

It was great chatting with you today and getting all of your settings "fixed up" for your store with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

If you have any questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

December 16, 2022

This was exactly what we needed. It made it so easy for customers to pick a day and time they would like their orders. Highly recommend.

Ron's Donuts and Bakery
United States
Almost 3 years using the app
Zapiet replied December 23, 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do and that you continue to use it. It was my pleasure assisting you!

I'm here should you need anything else.

Have a great day,
Chloé

August 26, 2020

Great support team. The team helped fix our problems very quickly and the app works perfectly. I highly recommend Zapiet and their apps.

Shree Mithai
India
Almost 3 years using the app
Zapiet replied August 26, 2020

Hey Guys,

Thank you so much for the glowing review!

Our support team have been receiving some amazing feedback recently and I am delighted to see the trend continue.

If you need any assistance in the future, please don't hesitate to get in touch, we are always here to help :)

Thanks,

Ronan

March 16, 2017

I have my delivery option set with a minimum and noticed I would periodically receive orders under the minimum. I reached out for support and Sam returned a response promptly. Not only did Sam fix the issue but he took the time out to explain what I had done wrong. They're awesome! And the app is exactly what I needed:)

Love Sweet Things Bakery
United States
Almost 3 years using the app
November 5, 2021

We use the app to do our delivery and click and collect and it works great. Great service from the support team. Highly recommend.

Meaghers Pharmacy
Ireland
Almost 3 years using the app
Zapiet replied November 5, 2021

Hi there,

Thank you for your review.

Glad we could get you updated and back to normal service. If you need anything else you know where we are!

Jayne