Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.

February 25, 2021

I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)

Fabricville
Canada
Almost 2 years using the app
Zapiet replied March 2, 2021

Hi,

Thank you for your review! Glad I was able to help you quickly today :)

Best wishes,

Bogi

May 24, 2017

Great app. Fantastic customer service. Highly recommended.

Peticular
Australia
Almost 2 years using the app
Edited December 4, 2022

The service we received from the Zapiet Store Pick up + Delivery team was excellent (Clemency- Thanks! Stephanie- Thanks!) We wanted to hide pick up times during Christmas Week and especially on 12/24/22 because we are closing early on that day (which is Christmas Eve). I did a work around and cut off pick up on every Saturday at 2 pm in December but thats not great for busy Saturdays. I reached out to Zapiet explaining that we want to hide pick up time slots on a particular date. They fixed it up in a jiff. Thank you! from, FATAPPLE'S Bakery - Berkeley & El Cerrito California USA

FATAPPLE'S Restaurant & Bakery
United States
Almost 2 years using the app
Zapiet replied December 6, 2022

Hi there!

Clemency here, thank you so much for taking the time to write such a lovely review :)

It was a pleasure working with you, I'm so glad we were able to help! If there's anything else we can help with, please do not hesitate to reach out!

All the best,

Clemency :)

May 29, 2020

Aaron the specialist helped me config the app and build a smooth checkout user experience based on complex pickup and delivery logic. Thank you Zapiet!

Hui Patisserie
United States
Almost 2 years using the app
Edited April 12, 2019

They were quick to respond and were so helpful in solving issues with a changed theme on shopify. Customer service was great!

Grateful Cratefulls
United States
Almost 2 years using the app
February 23, 2018

If you offer pick up and local delivery this really is an APP you can’t be without.

The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did......

Top APP... Top guys.

Bromfield
United Kingdom
Almost 2 years using the app
July 26, 2020

I used this app for Local Delivery, It had almost all the features that I needed except one small feature to select a region from a dropdown list instead of typing the exact postal code or city name etc.

Other than that, the App is simply great and saves you a lot of time.
Support is very nice, Pamela Toni was great to answer all my queries and provided me much needed assistance. She made me love this app. :)

Monviso Trading Store
United Arab Emirates
Almost 2 years using the app
September 26, 2018

Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.

Rebel Raw
United States
Almost 2 years using the app
September 25, 2021

Zapiet support is wonderful. Always cheerful and patient. I also learn more and more about how useful this app is in my checkout process. Thank you!

S3 Meats
United States
Almost 2 years using the app
Zapiet replied October 4, 2021

Hi there,

Thanks so much for your lovely words!

It is our pleasure helping you in exploring an making the best of our app.
We're here should you need anything else!

Have a lovely day,

Marija

February 20, 2019

I have been using this app for physical pick ups at pop up locations for farmers markets as well as delivery scheduling. Over the course of the past year I realize how I cannot do without this app. This has helped me set up streamline my workflow and customer service is outstanding!

Nonna's Family Kitchen
United States
Almost 2 years using the app