Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

January 28, 2020

This is the most important app I use! With that being said Zapiet having such an amazing customer service team has been crucial with an ever changing site and the ins and outs of adding new products and changing delivery methods. Ismail, Sam and Sandy are a crucial part of my team. Highly recommend this app!

Evolv Kitchen
United States
Over 1 year using the app
February 14, 2020

There support team is awesome, Thanks Everyone. I had an issue with the setup of other apps and could not get this app the work right. After some playing and adjusting we get everything to work!

Discounter's Pool & Spa Warehouse
Canada
Over 1 year using the app
April 5, 2017

We started a pilot project for selling fresh and natural fruits (Indian Mangos to begin with) online (with few local pickup locations option) and for this, we had to use Pickup + Delivery APP. We are impressed and APP is stable enough and we don't have any issues so far.
We had few issues with configuring it initially due to lack of experience. But, Sam and Andy responded to us very well and configured it for us. They even added an extra feature to the APP on our request. Honestly, I am very happy with the support and the APP. Good luck with your Shopify outlet.

Our site where we used it: www.NaturalFoodsUSA.com
We welcome you to check our site and APP usage.

-NaturalFoods Team.

Natural Foods Usa
United States
Over 1 year using the app
October 23, 2021

The app and service has been great. Highly recommend. Would REALLY love to see a feature that allows you to set a max limit of orders by pickup slot.

Baked In Bosnia
United States
Over 1 year using the app
Zapiet replied October 25, 2021

Hi guys,

Thanks for taking the time to leave your comments & feedback about the app!
We really appreciate knowing which features our merchants would love to see, as it helps us to shape the future of the app!

Best wishes,

Bogi

May 4, 2022

I love this app. Without this app, I would not be able to sell my products. Easy to use and service is AMAZING! Been using their services for 2 years now and I cannot complain :)

Les Paniers FruitMeUp
Canada
Over 1 year using the app
Zapiet replied May 17, 2022

Thanks for the awesome review! We take pride in helping our merchants and seeing reviews like this makes it all the more special :)

November 23, 2015

Amazing app and Andy is great with customer service and helped me fix the issues we were having immediately! :-)

Shop Brightside
United States
Over 1 year using the app
January 26, 2021

Sandy and Kitty helped me all day today and they have been understanding, helpful, patient and very professional.
I do really appreciate their help and think both of them deserve the best and a reward for their excellent service and skills.
Many thanks guys! All the best and stay safe!

Mignon - Italian delicacies
United Kingdom
Over 1 year using the app
Zapiet replied January 27, 2021

Hi there,

It was our pleasure to assist you with the set up of our apps yesterday.

We both really hope you enjoy the apps and we hope we can help your business through these difficult times, you can reach out to us for assistance anytime.

Your lovely review is the best reward either of could ask for,

Have a wonderful day,

Kitty & Sandy

March 13, 2021

This app is brilliant, and the support is even better! Marija was able to take me step by step through how to set things up properly. It's very flexible and powerful and has enabled us to have really flexible shipping rates, dates, options and control the shipping options in the cart based on the shipping option selected in the basket. Hoorah!!

SECakery
United Kingdom
Over 1 year using the app
Zapiet replied March 13, 2021

Hi there,

Thank you so much for your kind words—it was my pleasure helping you set up the app. I'm happy you'll be able to send your treats nationwide now using our rates. Yum!

We're here should you need anything else.

Have a lovely day,

Marija

November 15, 2022

I couldn’t recommend this app or the people who work on it enough. I had an issue trying to set up all products for local pickup. I spoke with Stephane who talked me through it step by step and within less than 10 minutes I knew how to do it!! So happy and impressed with the efficiency, friendliness and helpfulness of the team who work for this app. Thank you again Stephane!!

tymelinbakeryorders
United Kingdom
Over 1 year using the app
Zapiet replied November 21, 2022

Hi and thank you so much for the kind words and awesome review!

It was a real pleasure working with you today setting up our Store Pickup + Delivery app to meet your needs. And if anything else comes up, we'll be there to help!

Stephane

September 16, 2022

Quick and Efficient Response. They will help you with any issue you find. Definitely recommend if you have multiple store locations.

All Ways 99
United States
Over 1 year using the app
Zapiet replied September 17, 2022

Hi Joel,

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica