Amazing support from these guys. Nothing is too much to ask. They helped solve my problem in the quickest way possible. A very special thank you to Sam!
Heavy Rep Gear
Fanatatsic support and app from these guys, very recommended.
Portofinos Town Pizza
Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.
Pet Central Nyc
What could I say? These guys are fantastic! Great app! We had a lot of nuances and twists and rules that we wanted to implement. Local delivery, store pickup, tier 1 of shipping and your general shipping options through FedEx.
They took their time to understand my business and figure out the best solution. They made what seemed like scrambled eggs into a perfect omelet.
We were looking for something more robust than the Shopify standard shipping features to be able to provide customer pickup, local delivery, and shipping that is easy to manage as well as efficiently communicate these options with the customers. Fortunately, we found the Zapiet Store Pickup + Delivery app that provides the exact features we were looking for. The support staff, specifically Sam, always responded very quickly through both chat and emails. Sam also worked directly with us to make a few revisions in the app features relative to our needs. Excellent support and follow-up communication during the complete process. Highly recommend!
We Smell The Rain
Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.
The Salty Donut
First, it's a super easy app to use, but when you do have a snag, they are amazing help!! Thank you SO much!!
Simply Bend Souvenirs
Seriously. 5 Stars. The app is working perfectly. I needed some support to activate it because I am absolutely a non programmer/tech head, but that's where their staff stepped in and worked their magic. And...they did it cheerfully! :)
First, this is a great app that works perfectly. We were looking for a solution to manage our in-store pickup process, and using this app turned out to be the right choice.
Second, the support team is awesome: requests are handled timely and beyond expectations.
We had "In-store Pickup" listed on our shipping options for $0 and had multiple customers choosing the option regardless of the fact they were nowhere near our store. This lead to multiple issues with customer service; namely people angrily reaching out to ask why their order hadn't shipped yet. Most had chosen the option solely because it was the only "free shipping" available. Thanks to Zapiet we no longer deal with that issue because the store address and pickup option are clearly visible to our customers before even reaching their checkout. The app is aesthetically pleasing, the customer service at Zapiet goes above and beyond, and the it works exactly as it should... causing minimal to no confusion on the customer's end and saving us significant time sending shipping invoices for those who mistakenly used to choose in store pickup. Many thanks to Sam who got us all set up!