Zapiet ‑ Pickup + Delivery , 1,441 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.
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Found a few issues with the app but Herman the support agent was super good
Hi Boris,
Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.
We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.
Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.
Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.
Warm regards,
Ismail
Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!
Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app.
If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!
Hi Phoebe,
Thank you for your kind words!
It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation.
If you have any other questions or need further assistance, please don't hesitate to send us a message.
Warm regards,
Jessica
Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!
Hi Wazim,
Thank you for the awesome review!
I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one
Rest assured that if anything comes up, we'll be there for you
Steph
Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!
Hi Leslie,
Thank you very much for taking the time to leave such a lovely review!
It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Welcome to the Zapiet family!
Jessica
I have only been using it for about 1 week but it's been seamless and tech support was very helpful.
Thank you Dylan for your lovely review!
I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.
Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
simple to use and very helpfull support
We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.
Have an amazing day
Warm regards,
Betty
Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.
Wowza, your review just made my day shine brighter than a supernova! 🌟
Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.
Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨
- Herman
The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!
Hi Kathy,
Thank you very much for taking the time to leave a review
It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!
Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨
-J Barjum