Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.

Edited January 25, 2024

Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!

Perfect Settings
United States
About 1 month using the app
Zapiet replied January 31, 2024

Hello there,

Thank you very much for taking the time to leave a review; it is greatly appreciated!

It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app.

Should you have any further questions in the future, please do not hesitate to send us a message.

Warm regards,
Jessica & Diego

December 13, 2023

Sandy helped me resolve an issue right away that I was having with the Zapiet plugin.

It came down to having to update the version of the app.

Thanks Sandy for all your help!

Immanuel Florist
Canada
Almost 4 years using the app
Zapiet replied December 19, 2023

Hello Steven,

It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery.

All the best,

Sandy

December 28, 2023

Great after support which is essential for a non-developer. Easy to use and even if I got stuck, multiple times it was resolve by the support team

Voilà Patisserie
Malaysia
Almost 2 years using the app
Zapiet replied January 1, 2024

Thank you for your kind words!

We're thrilled to hear that our support has been helpful for you as a non-developer. Providing reliable support for Zapiet - Pickup + Delivery is always our priority.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Cheers,
Klaudia

April 29, 2024

Great Support service, perfect app

Ephesus Natural Care
Türkiye
14 days using the app
Zapiet replied April 30, 2024

Hi Osman,

Thank you for your kind words! We're delighted to hear that you're enjoying our Zapiet - Pickup + Delivery and that our support team could assist you effectively.

If you ever need anything else, don't hesitate to reach out.

Warms regards,
Ismail

March 19, 2024

Very customizable app and support is top notch. Thank you!

URGE Juice and Kitchen
United States
2 months using the app
Zapiet replied March 21, 2024

Hi there,

It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!

If anything else ever comes up, don't hesitate to reach out, our team is always happy to help

-Steph

May 1, 2024

great customer service!

Garden District Designs
United States
3 months using the app
Zapiet replied May 5, 2024

Thank you very much for taking the time to leave a review!

It was a pleasure helping you with our Zapiet - Pickup + Delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

January 25, 2024

Amazing customer service!

thecolorhouse
United States
Almost 6 years using the app
Zapiet replied January 29, 2024

Hey Jean,

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out.

Please don't hesitate to reach out to our team if you ever need further assistance.

Best wishes,

Diego

February 16, 2024

Zapier is much better than the other apps available. It is not only the app, but the amazing staff. High 5 to Jessica for the enormous support on helping to get the app installed and during the setup process. Jessica was exceptionally helpful and knowledgeable. I appreciate her support.

Ballooneers Online Store
United States
About 8 hours using the app
Zapiet replied February 19, 2024

Thank you very much Juan for taking the time to leave such a lovely review

It was delightful chatting with you and assisting in the installation and setup of your pickup and local delivery using our Zapiet - Pickup + Delivery app for your store.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

December 19, 2023

Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!

Rococo Floral co.
United States
About 1 year using the app
Zapiet replied December 21, 2023

Hi there,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

January 26, 2024

Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.

StoneGrindzChocolate
United States
7 days using the app
Zapiet replied February 4, 2024

Hi Steven,

It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued!

Be sure you are always welcome to message us whatever you need!

Faithfully,
Pavlo