Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

Edited June 28, 2021

We currently sell cakes from our store in Sydney and Zapiet allows provides as app that does everything we need to for pick-up date and time options! Love that we can have different opening hours for each day as well as cut-off times. Also, the support is great, replies to all my problems :)

Banksia Bakehouse
Australia
11 months using the app
Zapiet replied July 6, 2021

Hi there,

Thanks for your fantastic review! Great to hear you're loving our app :)

Best wishes,

Bogi

August 5, 2020

Great APP. I use it for effective pick & delivery dates, times & rates. It works really well. The only downside is you can't use the buy now button.

Krunch Online
South Africa
11 months using the app
February 18, 2020

An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.

USAFoods
Australia
11 months using the app
January 27, 2020

Great app and customer service. Works really well with Deliv. The zip code compatibility widget is also a great addition to our site.

NOWish
United States
11 months using the app
April 11, 2023

Support is best in class! Jessica and Kitty were amazing! Thank you both for making this so easy! The app is easy to manage (after getting some initial support due to my lack of knowledge). You can't go wrong with this if omni is where you are in your business!

Smoke Station
United States
11 months using the app
Zapiet replied April 12, 2023

Hi Jim,

Thank you so much for the lovely review! It was a pleasure working with you to get Zapiet- Pickup + Delivery ready to go on your store ~ you know where we are if you need any further assistance ✨

All the best,
Kitty & Jessica

August 3, 2016

The customer service alone is worth 5 stars! But really, it's the pickup option that makes this app stand out. Totally recommend!

French Tulip Pr
United States
11 months using the app
April 19, 2021

Gar nicht so leicht alles richtig einzustellen. Aber der Support hilft super schnell. Bei einem Update hatte sich irgendwas umgestellt; der Support hat es sofort behoben. Klare Empfehlung!

selfMAX
Austria
11 months using the app
Zapiet replied April 21, 2021

Guten Tag,

Es war mir eine große Freude heute mit Ihnen zu sprechen und danke für die freundlichen Worte!
Zögern Sie bitte nicht sich bei uns zu melden, fall Sie noch weitere Anliegen haben, bei denen wir Sie unterstützen können.

Liebe Grüße,

Sandy

February 7, 2020

This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!

DIRT Flowers
United States
11 months using the app
June 15, 2022

I manage a locally owned juice bar in Texas. This app is perfect for our needs as we offer delivery on some items and pickup on others. We're able to customize pick up times and days as well. Jessica with the customer service team has been phenomenal about answering my questions promptly and thoroughly. It has taken a few days to get everything sorted but that's only because I'm battling with a lot of existing coding on my site. Otherwise it would have been much quicker to implement. I highly recommend this app!

Raw Creations Juice Company
United States
11 months using the app
Zapiet replied June 15, 2022

Hi there,

Thank you for your review and very kind words.

It has been my pleasure chatting with you these last few days and helping you set up our Store Pickup + Delivery app for your store.

If you have any other questions, please do reach out.

Best wishes,
Jessica

May 14, 2020

Initial setup confusion at first, but their support has been nothing short of excellent. Keep it up guys!

The Providore
Singapore
11 months using the app