Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

September 24, 2020

This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.

Kadō Cakeshop
Canada
8 months using the app
Zapiet replied September 24, 2020

Hey Ekatrina,

It was a pleasure speaking with you and I'm glad I was able to assist you today.

If there's anything else we can do to help you, please don't hesitate to reach out!

Thanks,

Stephane

February 2, 2023

Fantastic quick support. Cant fault the level of customer service and detailed replies received. thank you

Plantila
United Kingdom
8 months using the app
Zapiet replied February 2, 2023

Hi there,

Thank you for the lovely review!

I am glad I could assist you on live chat with configuring our app's settings to best facilitate local delivery on your store.

Have a lovely day,
Flora

January 27, 2020

Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.

Big Spoon Kitchen
United States
8 months using the app
October 5, 2021

The customer support is fantastic. They have solved all my problems every time! Thanks Jessica!!!!!

Trees for Tuition
United States
8 months using the app
Zapiet replied October 6, 2021

Hi there,

Thank you for the wonderful review!

It was lovely chatting with you and I'm so glad that we got everything resolved.

Please do not hesitate to jump back on the chat if you have any other questions.

Cheers,

Jessica

March 20, 2021

This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.

Bakes & Pastes
United States
8 months using the app
Zapiet replied March 22, 2021

Hi Zarah,

Thank you so much for the wonderful review!

It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else.

Best wishes, Charlie

March 24, 2021

We have been using this app for a year now and it works fine. Recently we made some changes and could figure out what was wrong. After contacting support they helped us right away and solved our problem. We are very satisfied.

Better Deals
Curaçao
8 months using the app
Zapiet replied March 29, 2021

Hi there,

Glad to hear we could help you out of a pickle! Thank you for taking the time to leave us this feedback!

Best wishes,

Bogi

Edited April 14, 2020

The developers are super helpful. The support has been spot on. I have run into several road blocks and they have helped me over and over again. I have tried other websites to do what I needed to do but this app did what i needed.

Triad Merchant
United States
8 months using the app
December 16, 2016

The Store Pickup widget looks and works great. Support was very quick and responsive to a small speed bump I encountered while integrating it into our website. HIGHLY recommend to any retailer with brick and mortar locations.

Willy Jays
United States
8 months using the app
Edited May 22, 2020

Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!

Molly's Cupcakes West Loop
United States
8 months using the app
January 19, 2021

Love this app. The support is always fast and friendly. FIVE STARS. 100% Recommend. Ryan is great!!!

Frutas Rizos
Spain
8 months using the app
Zapiet replied January 21, 2021

Hi Jun,

Thanks for the kind words! It was a pleasure helping you get set up. If there’s ever anything else you need, you know where we are :D
Cheers

Ryan