Zapiet ‑ Pickup + Delivery , 1,429 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    1.3K
  • 5% of ratings are 4 stars
    76
  • 1% of ratings are 3 stars
    16
  • 1% of ratings are 2 stars
    16
  • 5% of ratings are 1 stars
    67
What merchants think

Feedback submitted

Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.

May 1, 2020

The app would be great if I could get a minor item fixed, as I am a store owner not a computer expert. I requested support on Monday and it is now Friday and still no response. Meanwhile my free trial is whittling away and I have lost all the sales from this week.

Heyday!
United States
5 days using the app
Edited July 21, 2017

Big problems in my shop... Language issues, FAQ outdated, customers unable to modify product quantity... 48h since my first email asking for help... Now the app is uninstaled but some issues remain with an "Store pickup" page still in my checkout page... Terrible experience.

UPDATE: They finally fixed it and uninstall was completed.

Armony Space
Spain
3 days using the app
Edited April 7, 2017

This app has some technical difficulties, so be prepared to restore your website and have a backup plan. The app owners were very accommodating and went above and beyond to please me. Good customer service. Marginal app.

La Ti Da Boutique
United States
1 day using the app
June 14, 2017

I am sure, from the 144 reviews, that this app has some good things. PROBLEM is that if you want to uninstall app, you will pull your hair out. Their instructions for uninstall are outdated.

We were looking for an option so we could add a shipping method "For Next Day Air, Please Contact Us. Rate will be added to order at a later date."

Accurate Signs And Engraving Solar Tags
United States
About 22 hours using the app
April 29, 2020

couldnt integrate zapiers delivery rates by zip code... disappointing... it should be easier while both are the same developer

IcyShot Aguascalientes
Mexico
About 17 hours using the app
July 26, 2020

Installed (using automatic option) and not showing on the store. Any idea why? I've noted 3 stars cause I've seen it's working in other stores. Would definitely update the review once I make it work on mine. Probably Im missing out on something

overhop
Canada
About 3 hours using the app
2
2