Zapiet ‑ Pickup + Delivery , 1,429 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.
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Maria fixed my issue very quickly and made sure everything was resolved!
Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.
If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!
Thank you!
-María
Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.
Hi,
It was a pleasure to help you sort out the correct settings for your requirements.
It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years.
If you ever need anything else you know where we are!
Kind regards
Jayne
Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.
Hello Matthew,
It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.
You should know that you are always welcome to reach us for any assistance you may need with our apps.
Warm regards,
Pavlo
Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.
Thank you very much Jeff for taking the time to leave a review!
Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.
Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.
Hi Andrea,
Thank you so much for your detailed and fantastic review!
It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.
Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!
Kind regards,
Jessica
The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more
Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.
Hi April,
Thank you very much for taking the time to leave a review!
It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!
If you have any questions or need any assistance, please do let us know.
All the best,
Jessica
Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team.
Would definitely recommend to anyone!
Thank you so much for your glowing review! Your recommendation means a lot to us!
We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved.
If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help!
- Klaudia
Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!
Thank you Peter for taking the time to leave a review
It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
When I was in trouble, they helped me immediately and were very helpful.
Hi Okita!
Thank you so much for your kind words. It was truly my pleasure to assist you in sorting out the issue you were experiencing with Zapiet - Pickup + Delivery app. If you ever need any further assistance or have any questions, please don't hesitate to reach out.
Have a great day!
Warm regards
Betty