Reviews (751)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

September 21, 2023

Amazing, truly. This app did everything I needed it to do and it did it all with a click of a button. This app did for me what no other app could do and it looks great on my site! Thank you!

Resiness
Canada
4 months using the app
February 14, 2023

The best customer service I've received from any company in quite some time. We had a minor issue with our SKU structure and the search results. I contacted the company and they created customized fixes for our SKU format very quickly. Explaining the issue was a bit complicated but they totally understood our needs and customized our search exactly how we needed it. Thank you!

1factoryradio
United States
4 months using the app
November 15, 2021

Great app with great support. Easy to use. I recommend it to anyone that has a wide range of products.

Crowned Pets
Sweden
4 months using the app
May 22, 2023

Best Search app in the Shopify App store by far! The support is the best I've ever encountered and it works amazingly well.
I will use this app forever

Smartfits
Greece
4 months using the app
February 14, 2020

The search feature on our site was revamped with suggestions and more filters that make the user experience a lot better. The support has been awesome, we received help to make this app fit better on our store. Thank you!

GPA SAS
Colombia
4 months using the app
January 25, 2021

Very happy with this app, it does exactly what I needed. I was able to easily set up multiple custom filters based on my product tags. I didn't even think about the app's search functions but they are actually amazing and I'm very happy they are there. Great support too! Highly recommended.

ARDOREM
United States
4 months using the app
April 14, 2020

Great search app that is on another level than the generic Shopify search bar. Lots of great features but the best part seems to be their customer service! Top notch for sure, I highly suggest this search app to anyone looking to improve their search results.

Estates Liquor
United States
4 months using the app
Edited March 18, 2020

This app has been superb to help our customers navigate through our site via both search and filter tools. We've gotten the best possible service from Nikita, who's been helping out with both design and technical changes. Normally he answers within a couple of hours and fixes each problem right away!

We could easily set up conditions with tags, product types etc to make the filtering fit for our needs and products. Really recommend this app for both smaller and bigger companies!

Posh Living
Sweden
4 months using the app
Edited May 12, 2020

My store relies on Cloudsearch to assist my shoppers in finding EXACTLY what they're looking for. The search feature is very accurate and Zafar was so nice in helping me customize the smart filters to blend in with the style of my theme. I'm very excited to see the positive results from using Cloudsearch. We are already seeing a spike in product searches throughout our store. Thank you for a great app and service!

Genunique
United States
4 months using the app
Edited June 11, 2020

works really well!!! and gives an interesting dashboard too. thanks for the support and the good pricing!!

ChristianMetro
United States
4 months using the app