Reviews (746)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving customer experience by enabling efficient product searches and filtering, even for large inventories up to 20,000 products. It offers customizable features such as label options and filter management, and supports filtering by tags and metafields. The app is noted for its speed and the support team, particularly Nikita, is praised for quick and effective service, often resolving issues within 24 hours. Continuous updates based on merchant feedback, including weekly insights on top searches, further enhance its utility in inventory and marketing strategies.

May 27, 2020

no se como se usa, dure 3 horas y no di, muy mala aplicacion al no explicar como se hace, q mal, lastima

TICBU - INDUMENTARIA CICLISMO
Colombia
15 minutes using the app
NP Apps replied May 29, 2020

We've already tried to contact you via email and here again, we would like to offer our help in solving any difficulties related to our app. Please get back to us and allow us to learn from your feedback so that we can improve.

We're always around to help solve any issues in no time!

May 26, 2020

Hi, I am trying different filters and seeing what they are like. The interface for this one is nice, but it doesn't seem to support different filters per collection, which is a requirement if you have different product ranges.
It also requires some manual setup, with more work this will be a good app I think.

Welland-Power
United Kingdom
10 minutes using the app
NP Apps replied June 2, 2020

Thank you for your review! We're constantly adding features to improve our filters function and we hope that you will not be disappointed when you try our app again at some point in the future. (We've also offered our help via email to implement a workaround for you).

We also want to note that our app needs just a couple of lines of HTML code added but the greatest benefit is that you get your design intact and all your app integrations working which is quite unique among search & filter apps out there. And we're always happy to help with the installation!

April 9, 2019

Great for a free app, however its "visually horrible" looking. The instant search results dont work well in mobile, and if you have a large product catalog they dont let you really see everything.

However, this would work great for very small storefronts with minimal products. For larger E-commerce webstores, this doesnt cut the mustard.

Sunny Health and Fitness
United States
7 minutes using the app
NP Apps replied April 12, 2019

We are sorry that our mobile view didn't meet your expectations. CloudSearch is a new app and our team is constantly working to add new features to our tool. I am happy to report that we have updated the mobile experience and hope that our update now meets your needs.

We would love to speak with you about your search experience, we tried to contact you via email but didn't get a response. We welcome your feedback.

July 29, 2024

Septembre éditeur
Canada
Over 3 years using the app
November 2, 2024

OnePlace
Australia
About 7 hours using the app
NP Apps replied November 4, 2024

Hi there! We noticed you installed our app briefly and left this review. We'd love to understand what challenges you encountered and help resolve them. Our support team is always ready to assist - please email us at support@cloudsearchapp.com or message us right here through the Shopify App Store. We pride ourselves on quick, helpful support and can get you up and running smoothly. Looking forward to addressing any concerns you may have!

July 1, 2024

Vinimediat
Romania
5 months using the app