Reviews (750)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

December 4, 2019

This app doesn't work, it's a scam. It doesn't crawl the site at all, it only shows quick suggestions that are totally inaccurate.

City Supply Company
United States
About 4 hours using the app
NP Apps replied December 13, 2019

We are sorry you've experienced issues with our app. Instant Search & Smart Filters is trusted by many merchants and we do our best to deliver the best experience to everyone.

We were constantly trying to contact you in order to find out what exactly was wrong, but haven't got a response.

We'd still be happy to help if you decide to reinstall the app.

April 19, 2020

Easy to use, it do what we want. If we could translate in frensh the words "filters" and "sort by" it could be better

cage-chasteté.fr
France
About 4 hours using the app
NP Apps replied April 20, 2020

Hello,

Thank you for your feedback!

We would be glad to add missing French translations to our app with your help. Please contact us by email and we will sort it out.

Look forward to hearing from you.

Edited April 24, 2021

How do I put the filter on all my collections instead of the one collection all products or just one specified collection ie clothing. I have about 37 collections and would like the filter applied to all 37. skyersforester@gmail.com

TSkyers
Canada
About 1 hour using the app
NP Apps replied April 24, 2021

Hi! Thanks for reaching out! We can surely help with this, looking forward to your response!

November 22, 2020

It's too expensive, I don't recommend. Should be cheaper and useful , I'm still looking for the best one if someone recommends letting me know please. Thank you so much...

Texas Outlet Center
United States
18 minutes using the app
NP Apps replied November 23, 2020

Hi, thank you for reaching out! Our app is easily the most affordable and cost-effective combined search and filter solution for Shopify. And this is proved with hundreds of reviews of our happy customers.

Probably, you didn't take a chance to really test our app within 1 minute that you were using it before uninstalling it. That's surely no problem as we provide free installation support to make sure our app works best with your store!

Just reply back to us and we'll help you get a seamless, effective and affordable solution to improve the search & filter experience for your customers.

Cheers,

May 27, 2020

no se como se usa, dure 3 horas y no di, muy mala aplicacion al no explicar como se hace, q mal, lastima

TICBU - INDUMENTARIA CICLISMO
Colombia
15 minutes using the app
NP Apps replied May 29, 2020

We've already tried to contact you via email and here again, we would like to offer our help in solving any difficulties related to our app. Please get back to us and allow us to learn from your feedback so that we can improve.

We're always around to help solve any issues in no time!

May 26, 2020

Hi, I am trying different filters and seeing what they are like. The interface for this one is nice, but it doesn't seem to support different filters per collection, which is a requirement if you have different product ranges.
It also requires some manual setup, with more work this will be a good app I think.

Welland-Power
United Kingdom
10 minutes using the app
NP Apps replied June 2, 2020

Thank you for your review! We're constantly adding features to improve our filters function and we hope that you will not be disappointed when you try our app again at some point in the future. (We've also offered our help via email to implement a workaround for you).

We also want to note that our app needs just a couple of lines of HTML code added but the greatest benefit is that you get your design intact and all your app integrations working which is quite unique among search & filter apps out there. And we're always happy to help with the installation!

April 9, 2019

Great for a free app, however its "visually horrible" looking. The instant search results dont work well in mobile, and if you have a large product catalog they dont let you really see everything.

However, this would work great for very small storefronts with minimal products. For larger E-commerce webstores, this doesnt cut the mustard.

Sunny Health and Fitness
United States
7 minutes using the app
NP Apps replied April 12, 2019

We are sorry that our mobile view didn't meet your expectations. CloudSearch is a new app and our team is constantly working to add new features to our tool. I am happy to report that we have updated the mobile experience and hope that our update now meets your needs.

We would love to speak with you about your search experience, we tried to contact you via email but didn't get a response. We welcome your feedback.

July 29, 2024

Septembre éditeur
Canada
Over 3 years using the app
November 2, 2024

OnePlace
Australia
About 7 hours using the app
NP Apps replied November 4, 2024

Hi there! We noticed you installed our app briefly and left this review. We'd love to understand what challenges you encountered and help resolve them. Our support team is always ready to assist - please email us at support@cloudsearchapp.com or message us right here through the Shopify App Store. We pride ourselves on quick, helpful support and can get you up and running smoothly. Looking forward to addressing any concerns you may have!

July 1, 2024

Vinimediat
Romania
5 months using the app