Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust filtering functionality, ability to handle large product collections, and enhancement of website search. It's praised for its user-friendly interface, intuitive navigation, and customization capabilities, making it ideal for multilingual stores and specific business needs. The search analytics feature is highlighted as beneficial for understanding customer needs. The app's performance is reliable, even with large SKU numbers. Many merchants commend the quick, responsive customer support that assists with customizations and technical issues.

October 28, 2019

It's fine and can be better!
Easy to install but not online chat with assistance.
I would have something I can place everywhere I need...possible?

Bijondo
Italy
3 months using the app
NP Apps replied November 7, 2019

Thank you for taking the time to leave a review. We don't provide online support since we are a small team yet. However, we do our best to reply in a reasonable time.

We are waiting for your response and would be glad to resolve all the issues.

May 26, 2020

Hi, I am trying different filters and seeing what they are like. The interface for this one is nice, but it doesn't seem to support different filters per collection, which is a requirement if you have different product ranges.
It also requires some manual setup, with more work this will be a good app I think.

Welland-Power
United Kingdom
10 minutes using the app
NP Apps replied June 2, 2020

Thank you for your review! We're constantly adding features to improve our filters function and we hope that you will not be disappointed when you try our app again at some point in the future. (We've also offered our help via email to implement a workaround for you).

We also want to note that our app needs just a couple of lines of HTML code added but the greatest benefit is that you get your design intact and all your app integrations working which is quite unique among search & filter apps out there. And we're always happy to help with the installation!

April 9, 2019

Great for a free app, however its "visually horrible" looking. The instant search results dont work well in mobile, and if you have a large product catalog they dont let you really see everything.

However, this would work great for very small storefronts with minimal products. For larger E-commerce webstores, this doesnt cut the mustard.

Sunny Health and Fitness
United States
7 minutes using the app
NP Apps replied April 12, 2019

We are sorry that our mobile view didn't meet your expectations. CloudSearch is a new app and our team is constantly working to add new features to our tool. I am happy to report that we have updated the mobile experience and hope that our update now meets your needs.

We would love to speak with you about your search experience, we tried to contact you via email but didn't get a response. We welcome your feedback.