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Clyde | Warranty Platform

Everything you need to make revenue on the sale of warranties.

Free to install. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store

Key values section

Sell protection & warranties

Offer protection plans backed by the same companies as Barnes & Noble, Tuft & Needle, Vaio, and more.

Simple & seamless

Integrate seamlessly into Shopify orders and boost profit on each order.

Peace of mind

Give your customers peace of mind and boost conversions by letting customers know that they can protect their purchases.

App details

Clyde | Warranty Platform

Clyde | Warranty Platform

About Clyde | Extended Warranty and Product Protection Platform

Clyde empowers businesses to offer extended warranties and product protection to their customers. Extended warranties are major contributors to large merchants’ bottom lines and profitability — Clyde is here to ensure any eligible merchant can offer and benefit.

Clyde and Shopify

Clyde, founded in 2017, has serviced more than 300 merchants, ranging from small businesses to major manufacturers. Clyde helps businesses scale profitably regardless of where they are in their growth journey. In 2022, Clyde was named a Shopify Plus Certified App partner, one of only 93 apps.

What can you do with Clyde?

Clyde gives you the opportunity to offer an exceptional customer experience and peace of mind when customers need you most—when something goes wrong. And what's more, Clyde gives you the opportunity to increase average order value and revenue every time you sell a product.

Are my products coverable?

Eligibility is dependent on a number of factors, such as if a product has electrical or mechanical components, how it is used, and how claims would be resolved. In order to be eligible, products must have a minimum 14 day return policy and a 90-day limited warranty. Clyde protection plans are available to US consumers only.

Onboarding with Clyde

Onboarding with Clyde is simple: the first step is to install our app.

Our team will review your catalog and let you know via email if we offer a program that suits your business.

After we’ve reviewed and confirmed your store’s eligibility, you’ll complete onboarding by activating Clyde's calls-to-action (CTAs) for your site and connecting billing. While you finish onboarding, we’ll match your catalog to protection plans. If we encounter any issues while matching, a member of our Merchant Onboarding Team will reach out to you. Once you complete onboarding and your catalog has been matched, you’ll be all set to launch! We will email you to confirm that your store is live.

How do I get started?

Get started today by adding our app below or by contacting our team.

Launch date

Fits seamlessly into

  • Checkout
Clyde | Warranty Platform

Clyde | Warranty Platform

About Clyde | Extended Warranty and Product Protection Platform

Clyde empowers businesses to offer extended warranties and product protection to their customers. Extended warranties are major contributors to large merchants’ bottom lines and profitability — Clyde is here to ensure any eligible merchant can offer and benefit.

Clyde and Shopify

Clyde, founded in 2017, has serviced more than 300 merchants, ranging from small businesses to major manufacturers. Clyde helps businesses scale profitably regardless of where they are in their growth journey. In 2022, Clyde was named a Shopify Plus Certified App partner, one of only 93 apps.

What can you do with Clyde?

Clyde gives you the opportunity to offer an exceptional customer experience and peace of mind when customers need you most—when something goes wrong. And what's more, Clyde gives you the opportunity to increase average order value and revenue every time you sell a product.

Are my products coverable?

Eligibility is dependent on a number of factors, such as if a product has electrical or mechanical components, how it is used, and how claims would be resolved. In order to be eligible, products must have a minimum 14 day return policy and a 90-day limited warranty. Clyde protection plans are available to US consumers only.

Onboarding with Clyde

Onboarding with Clyde is simple: the first step is to install our app.

Our team will review your catalog and let you know via email if we offer a program that suits your business.

After we’ve reviewed and confirmed your store’s eligibility, you’ll complete onboarding by activating Clyde's calls-to-action (CTAs) for your site and connecting billing. While you finish onboarding, we’ll match your catalog to protection plans. If we encounter any issues while matching, a member of our Merchant Onboarding Team will reach out to you. Once you complete onboarding and your catalog has been matched, you’ll be all set to launch! We will email you to confirm that your store is live.

How do I get started?

Get started today by adding our app below or by contacting our team.

Launch date

Fits seamlessly into

  • Checkout

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Clyde charges a fee per warranty sold.

Reviews

3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 9% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • lilimolly

    Location United Kingdom
    Time spent using app 11 days

    I think Clyde has one of the most promising warranty management plug-in. However, at the moment I am frustrated with the apps because of these reasons in order of sequence:- 1. (Poor customer service) The support team is not responsive at all. I sent 5 emails at 3 different times and none of them were replied unless when I change my password which usually done by a bot. 2. Clyde is only available for US customers 3. After setting up payment process through micro-deposit, I was expecting the warranty to show up in my product page but it isn't and still pending until today. The only reason I wrote this review is due to #1 and I hope they will reply to my email as soon as possible so I can revise my review. I hope somebody from their team will take quick action and reach me out as fast as possible. Otherwise, I wouldn't recommend this apps if the customer service is so poor.

    Developer reply
    July 26, 2022

    Thank you for your feedback and sorry to hear that things are not going as you expected — that doesn't sound like us! Based on a quick review of your account history, it looks like our support team has been in touch with you after you installed our app and you're progressing through your onboarding experience. At this time, we are able to offer plans to your customers based in the US and Canada, but we'll be sure to be in touch once we are able to expand into other regions! Should any stones be left unturned at this time please reach out to us at support@joinclyde.com and a member of the team will get back to you within 2 hours.

  • Electric Zip

    Location United States
    Time spent using app Over 2 years

    I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.

    Developer reply
    June 27, 2022

    We want to reassure you that we are committed to meeting your expectations and solving your challenges, and we apologize for your poor experience.

    We attempted to reach you on June 23 but have not yet received a response.

    Please provide us with the best number at which to reach out by emailing support@joinclyde.com, and we are happy to schedule a call.

    Sincerely,
    Team Clyde

  • Pickhud

    Location United States
    Time spent using app 8 days

    I like this app, support was fast and phenomenal and they helped integrating this app in a timely manner. I love the variety of modification options they offer about how it will be shown on my website.

    Developer reply
    March 18, 2022

    Thanks, Pickhud! It's been a pleasure working with you so far. We're very glad to hear that you had a great onboarding experience.

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