Reviews (1,155)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly setup and robust email marketing tools. They value the automated marketing features, such as cross-sell options and discount codes, which help boost sales. The app's customizable receipts, abandoned cart notifications, and follow-up emails are praised for enhancing customer engagement and increasing repeat business. Its seamless integration with Shopify and customizable templates make communication with customers efficient. Additionally, responsive customer support and regular updates add to the app's effectiveness. Merchants find it offers good value, especially appreciating features like receipt design and automatic discount code generation.

December 16, 2017

La mejor herramienta para carros abandonados y seguimiento. Después de probar algunas, definitivamente me quedo con ustedes. 100% recomendada!

Allforeverybodyshop
United States
About 1 year using the app
March 30, 2018

Great app. Makes the email system very simple to set up with their templates. Newsletter function is a bit bare in comparison to other platforms like mailchimp. However, it is much cheaper of an option. Will probably stick with the other features.

Supremegiftshop
United States
About 1 year using the app
October 6, 2015

Insane app! The customer support is really awesome too :)

Fitb
Spain
About 1 year using the app
February 5, 2018

This app is a major time saver, with easy to use features and lighting fast support, even during my 30-day trial and now the basic level that I pay for. It comes with pre-built follow-up email sequences and templates that help take the guessing out of my day so I can focus on other more on big picture and creative work that I started my business for. I have 2 young children so the last thing I want to spend time on is to figure out the technology or the right phrases to use on a receipt, coupon, or upset email in the middle of the night. Conversio takes care of of all these things for me. And their "Sales" focus emails help me keep my writing short and sweet (vs spending hours on building a similar campaign on Mailchimp campaign). The interface runs smoothly and fast, which I love. Plus their support team are alway very quick to return with to-the-point answers. You will not be disappointed! The generous 30-day free trial was enough for me to see returns. 2 weeks in, I knew I was keeping the app as one of my highest performing Shopify apps.

Madeirabrand
United States
About 1 year using the app
February 1, 2016

The free version of the app has definitely increased our customer retention and the support staff is extremely helpful! Aleana worked with us for as long as it took to work out our specific complications and everything runs very smoothly now. Excellent, would definitely recommend!

Vc Online Store Canada
Canada
About 1 year using the app
June 15, 2015

Excellent! Would be great if could customise coupon code for free delivery. But nevertheless, an excellent app.

Saifmodesty
United Kingdom
About 1 year using the app
June 26, 2015

Just set it up and it looks wonderful :)
Great app, easy to use, took me about 10 minutes to set up!

The Rubz
Denmark
About 1 year using the app
January 16, 2017

Great app and useful for our site.

Paulskiartstore
United States
About 1 year using the app
June 21, 2018

The app is very easy to use and the support is second to none. 5 stars

My Childrens Boutique
United Kingdom
12 months using the app
April 8, 2016

Coming from Wordpress + Woocommerce to Shopify was quite a jump. This was one of the first apps recommended to us and we haven't been at all disappointed. In fact we were surprised! This should absolutely be the first app you install to improve overall customer experience. We use the free version and it has brought paying customers back to our store for repeat purchases. How cool is that? We had very few when we were using Woocommerce, now we get a few repeats in a week!

Oh and it's easy to customize. What more could you ask for really!?

Cartoonbags
United States
12 months using the app