Reviews (1,152)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, which integrates seamlessly with Shopify for efficient marketing management. They value the automation features, like email marketing and abandoned cart recovery, for their effectiveness in boosting sales and customer engagement. The customization options for receipts and emails help maintain brand consistency, and features like cross-selling and upselling are credited with significantly increasing sales. The customer support team is also praised for being responsive and helpful. Merchants report increased repeat business and customer retention due to the professional quality of communications, and many find the app to be a good value, often replacing multiple other apps to streamline operations and reduce costs. The generation of unique discount codes and automated follow-up emails further enhance customer engagement and encourage repeat purchases.

July 5, 2024

The customer support team is very slow to respond when problems arise. I've been stuck multiple times, and the lack of support is frustrating. There are also bugs in the software that customer support doesn't seem to know how to solve and they just don't respond to my support requests. Don't expect quick response times if you decide to use CM Commerce.

PierrePark
United States
About 1 month using the app
July 22, 2024

I'm looking forward to CM Commerce

Yash Collection
Qatar
12 days using the app
May 28, 2024

Great Service !

Il mio negozio
United Kingdom
About 1 month using the app
June 8, 2024

Great app. Easy setup.

CanWillMust
Mexico
About 6 hours using the app
May 23, 2024

bonne appli

les merveilles de rahma
France
16 days using the app
July 4, 2024

Need to pay to test capabilities...yeah right.

Herbs and Supplements
United States
3 minutes using the app
August 30, 2023

Very easy to use highly recommend using this app very helpful in all areas it has great experience

Your online Discount one Stop Shop
United States
2 months using the app
December 6, 2023

Beginner friendly and very helpful.

One Strand
United States
3 months using the app
October 19, 2023

I love this app. Very easy to use and customize.

Love The Crew
United States
29 days using the app
September 14, 2023

Great and easy automations and designing my emails was a breeze!

Syds Selections
Canada
2 days using the app