Reviews (1,157)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and customer engagement through features like receipt customization with discount codes, cross-sell recommendations, and cart abandonment tools. They appreciate the automation of marketing tasks and the user-friendly interface that simplifies setup. The seamless Shopify integration and responsive support team further enhance the user experience, leading to increased customer retention and engagement.

Edited May 15, 2020

The best app in the app store. I have four stores and use CM Commerce on all four. It has every feature you need for a complete email marketing structure PLUS on-site marketing such as reviews and recommendations and snippets and the list goes on. But the best thing? It just keeps making us money.

Hugs For Kids
Australia
Over 6 years using the app
April 8, 2015

I am not one who usually writes reviews, and normally fumble and stumble with apps, customer curtsy is high on my agenda, as is brand image, I want repeat sales! I love your app, it was so easy to set up, my receipts look much more polished and interesting, actually for so long I wanted my returning emails to match my brand, you have allowed this happen, many thanks 5 star's.

Puremeatsnax
Ireland
Over 6 years using the app
February 20, 2023

We have used this app for several years. Suddenly we are unable to send emails. We are told our domain is not verified. We have updated DNS settings to no avail. Customer support is terrible. Our last attempt at getting help took 5 days before they responded. We are looking for a new app to send email marketing.

OldLutheran
United States
Over 6 years using the app
May 29, 2015

Great app and great support. They respond quickly to all my questions and give me easy instruction on how to do things. They are great and I LOVE my receipts!!!

SpoiledDogDesigns.com
United States
Over 6 years using the app
December 21, 2015

Love it!! Very helpful, very easy, and really works well with gaining repeat customers.

Lance Learning
United States
Over 6 years using the app
February 7, 2018

great app , helps a lot with remarketing.

Mg Top Zone
Israel
Over 6 years using the app
September 28, 2015

They really have a beautiful platform and great emails. They have a ton of offerings which I'm still trying to wrap my head around but I would definitely recommend them.

Cordsteststoreshopify
United States
About 6 years using the app
November 21, 2019

CM is the best app to come our way! Highly recommend, creates a lot of extra revenue for us. Invaluable!!

French Velvet
United Kingdom
About 6 years using the app
January 31, 2017

Great App to stay on top of after sale emails.

Stock Supply Stores
Australia
About 6 years using the app
July 4, 2018

Support is stellar, control over how our receipts look and what we can do with them makes this a very handy tool! We're just exploring the rest of the features and are excited to get more out of it!

The Glass Underground Online Store
United States
About 6 years using the app