CM Commerce: Email Marketing , 1,137 reviews
While this app is definitely less sophisticated than competitors for segmentation & overall functionality, our biggest issue is a clunky interface with limited customizability and TERRIBLE customer service. We've had many issues over the years, including products not syncing for our campaigns, campaign links not clicking through to site securely (despite being verified on CM's app), receipts randomly not sending, and several other issues on a smaller scale. We've given them ample opportunities to change and fix, having been with them from the beginning when it was Receiptful, through to Conversio, and finally now as Campaign Monitor, but their response times keep getting worse. We often won't hear back for 24-48 hours during week days, and it can take weeks (and in the product sync case - originally months) to fix for a problem that still resurfaces. Cannot recommend.
The best email marketing app out there for your online business. i enjoy how it reminds my customers about having forgotten their add to cart
I used this app to send abandoned checkout reminders and it worked so well! I was very amazed by the amount of sales that were saved by being followed up with an email! Definitely recommend using CM Commerce!!
I just finished setting up the app. Really easy to do and the fact that they allow you to extend the trial period is really a nice touch. I am still very early in my journey with my new Shopify store, so I cannot assess how effective the app is in bringing customers back to the abandoned carts, however, I trust that it will deliver.
CM commerce is great. They have great customer service. It is a really great add on to any online business
That app was a really game changing for our stores. All the issues we have, they helped us very quickly and precise.
Have used this for a couple stores, I enjoy using it. Haven't had any issues, if there's confusion the support staff are always very helpful!
Thank you for your lovely review Stamp Baby - glad we have been of help to you and your business!
Great APP! Best Performance and automation. I would recommend this app; the support team always provides attention support.
this is a pretty cool app in order to help with email marketing would certainly recommend it to others.
Very good software, it is worth recommending to everyone, the price is very affordable, the operation is relatively simple, and it brings a good sense of experience