Reviews (1,154)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this email marketing app for its user-friendly interface and easy setup. They appreciate its seamless Shopify integration and robust features like automated follow-up emails, abandoned cart recovery, and customizable receipts, which enhance customer engagement and boost sales. The app's customer support is noted for being proactive and responsive. Merchants also value the cross-sell recommendations and customer insights provided, reporting increases in repeat business and sales. Additionally, the educational content and continuous updates are commended for helping merchants refine their marketing strategies and adapt to changing business needs.

December 5, 2018

This app is very affordable and great for how much it offers. The help service is quick, friendly and knowledgeable.
Follow up, and Abandon Cart email flows have been a great boost in sales and are easy to set up.

Simon Haiduk Art
Canada
About 8 years using the app
July 1, 2018

Have been using Conversio for a few years now as initially was a fantastic app that sent nicely designed receipts to customers when we approved their order.

Since changing over to Conversio there have been many many new features added which are very helpful!

The team is also quick to respond and knowledgeable which is always good.

Thecupcakeroom
Australia
Over 7 years using the app
March 29, 2018

I love the application very much. It converts well and and saves my a lot time not having to create follow up emails. Tech Support can be a little slow to returning your questions but tech support reps are friendly and very helpful. I would Highly recommend this App.

Now Thats Personal
United States
Over 7 years using the app
June 19, 2018

We have been using Conversio on all 3 of our Shopify stores since we started them. I love this app! Reliable, easy to use, and adds so much functionality. My current favorite are the feedback widgets. I love getting to share our customers feedback with our website viewers. Thanks for a great app!

See the widget in action here:
https://candlemart.com/pages/candlemart-reviews-comments

Candlemart Com
United States
Over 7 years using the app
July 16, 2015

Great app!! simple and powerfull!!

Melomaniac
Mexico
About 7 years using the app
July 24, 2015

Super easy setup that creates beautiful receipts and upsell opportunities! Highly recommend it!

Dixie Fowl Company
United States
About 7 years using the app
Edited November 20, 2019

We have been using this app for a few months now and so far so good. Easy to use and reasonable pricing. Integrates fully with our Shopify store. And they also honored our MailChimp pricing for 12 months when we switched over because MailChimp no longer integrates with Shopify. Definitely recommend this app to anyone needing email marketing tools.

Whimsy Stamps
United States
About 7 years using the app
October 26, 2022

While this app is definitely less sophisticated than competitors for segmentation & overall functionality, our biggest issue is a clunky interface with limited customizability and TERRIBLE customer service. We've had many issues over the years, including products not syncing for our campaigns, campaign links not clicking through to site securely (despite being verified on CM's app), receipts randomly not sending, and several other issues on a smaller scale. We've given them ample opportunities to change and fix, having been with them from the beginning when it was Receiptful, through to Conversio, and finally now as Campaign Monitor, but their response times keep getting worse. We often won't hear back for 24-48 hours during week days, and it can take weeks (and in the product sync case - originally months) to fix for a problem that still resurfaces. Cannot recommend.

Love that Bag etc - Preowned Designer Fashions
Canada
About 7 years using the app
May 24, 2015

The team at Receiptful is the most helpful team I have ever had the pleasure of communicating and working with. The app is an ingenious idea and the staff were extremely helpful in getting things setup and patiently answering all of our questions. Highly recommended for any professional business!

Fragrancebuy Canada
Canada
About 7 years using the app
January 23, 2018

Love it so far! The app easily pays for itself and MORE. I like the ability to create followup campaigns and track revenue generated from each campaign. Also i applaud your new billing change to averaging orders out over 12 months. Much better than going off of the last 30 days since orders can fluctuate so much seasonally.

Cruisergear
United States
Almost 7 years using the app