Reviews (1,155)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly setup and robust email marketing tools. They value the automated marketing features, such as cross-sell options and discount codes, which help boost sales. The app's customizable receipts, abandoned cart notifications, and follow-up emails are praised for enhancing customer engagement and increasing repeat business. Its seamless integration with Shopify and customizable templates make communication with customers efficient. Additionally, responsive customer support and regular updates add to the app's effectiveness. Merchants find it offers good value, especially appreciating features like receipt design and automatic discount code generation.

June 1, 2019

I am in the process of fully integrating this app and I am really enjoying how helpful it is with helping me to create a really good marketing funnel. I have been working on ways to make my customer interaction much more efficient and I think I found my answer!

Burke Avenue by Craig the Barber
United States
3 months using the app
February 9, 2016

Very easy to use so much better than shopify's plain receipts!! love this app!

Wildandtrendy1
United States
3 months using the app
March 30, 2017

Very helpful and good customer service

Zensportswear
Canada
3 months using the app
October 26, 2022

While this app is definitely less sophisticated than competitors for segmentation & overall functionality, our biggest issue is a clunky interface with limited customizability and TERRIBLE customer service. We've had many issues over the years, including products not syncing for our campaigns, campaign links not clicking through to site securely (despite being verified on CM's app), receipts randomly not sending, and several other issues on a smaller scale. We've given them ample opportunities to change and fix, having been with them from the beginning when it was Receiptful, through to Conversio, and finally now as Campaign Monitor, but their response times keep getting worse. We often won't hear back for 24-48 hours during week days, and it can take weeks (and in the product sync case - originally months) to fix for a problem that still resurfaces. Cannot recommend.

Love that Bag etc - Preowned Designer Fashions
Canada
About 7 years using the app
July 20, 2016

Very simple and efficient. I love it! Thank you <3

Bohoparadise
France
3 months using the app
May 14, 2016

What a great piece of software ! This does so much more than just receipts. It's truly a asset to any store. I highly recommend it. I love it!!

Natures Healing Crystals
United States
3 months using the app
August 20, 2015

This is the best app by far on Shopify! Easy set up and my customers love it!

Bloom And Snow
United States
3 months using the app
April 29, 2015

really good, we loved it. Now our receipts are really cool n sexy ;)

Green Glass
Chile
3 months using the app
Edited September 4, 2023

The app features are OK but the pricing structure is weird and is based on how many customers your store has had over its lifetime, not how many orders you are currently processing per month. Was very poor value for our store.

We also had a very bad experience of being overcharged as once they have your details they can change how much they charge you. I had to issue chargebacks to claw some of this money back as customer service was unresponsive

To top it off, when I cancelled my account they deleted all my review photos which took me 5 years to generate - seriously, WTF?

Maas Polish Australia
Australia
Almost 7 years using the app
April 16, 2015

awesome app!!! glad we got it.

Ortega Premium Cigars
United States
3 months using the app