Reviews (1,156)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated marketing, receipt customization, abandoned cart notifications, and follow-up emails, noting their effectiveness in boosting sales and improving communication. The user-friendly interface is praised for its simplicity in setting up and customizing emails and receipts. Integration with Shopify is seamless, enhancing coupon creation and product suggestions. Customer support is also highlighted as responsive and helpful, particularly with technical setups and plan adjustments.

June 8, 2019

Conversio completely changed my marketing game! As a small business owner opening my first ever online shop, the most confusing (and time-consuming) concept to me was email marketing. I tried a handful of different ESPs and none were worth my money until I discovered Conversio. I have received so many compliments on the look of my new emails, and after 1 month I am already seeing an ROI. If you're looking to begin email marketing and wanting a personalized, modern look, Conversio is the way to go!

Shop Zelda
United States
3 months using the app
Edited May 2, 2019

I found this app through a recommendation I watched on YouTube. I only really discovered about 70% of this apps full potential about 35 days into using it, and so far I am enjoying Conversio. This app allows for nice customization in your email templates, along with saving so much time and creating more opportunity for sales.

Shop Hyped Supply
United States
3 months using the app
June 1, 2019

I am in the process of fully integrating this app and I am really enjoying how helpful it is with helping me to create a really good marketing funnel. I have been working on ways to make my customer interaction much more efficient and I think I found my answer!

Burke Avenue by Craig the Barber
United States
3 months using the app
February 9, 2016

Very easy to use so much better than shopify's plain receipts!! love this app!

Wildandtrendy1
United States
3 months using the app
March 30, 2017

Very helpful and good customer service

Zensportswear
Canada
3 months using the app
October 26, 2022

While this app is definitely less sophisticated than competitors for segmentation & overall functionality, our biggest issue is a clunky interface with limited customizability and TERRIBLE customer service. We've had many issues over the years, including products not syncing for our campaigns, campaign links not clicking through to site securely (despite being verified on CM's app), receipts randomly not sending, and several other issues on a smaller scale. We've given them ample opportunities to change and fix, having been with them from the beginning when it was Receiptful, through to Conversio, and finally now as Campaign Monitor, but their response times keep getting worse. We often won't hear back for 24-48 hours during week days, and it can take weeks (and in the product sync case - originally months) to fix for a problem that still resurfaces. Cannot recommend.

Love that Bag etc - Preowned Designer Fashions
Canada
About 7 years using the app
July 20, 2016

Very simple and efficient. I love it! Thank you <3

Bohoparadise
France
3 months using the app
May 14, 2016

What a great piece of software ! This does so much more than just receipts. It's truly a asset to any store. I highly recommend it. I love it!!

Natures Healing Crystals
United States
3 months using the app
August 20, 2015

This is the best app by far on Shopify! Easy set up and my customers love it!

Bloom And Snow
United States
3 months using the app
April 29, 2015

really good, we loved it. Now our receipts are really cool n sexy ;)

Green Glass
Chile
3 months using the app