Reviews (1,156)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated marketing, receipt customization, abandoned cart notifications, and follow-up emails, noting their effectiveness in boosting sales and improving communication. The user-friendly interface is praised for its simplicity in setting up and customizing emails and receipts. Integration with Shopify is seamless, enhancing coupon creation and product suggestions. Customer support is also highlighted as responsive and helpful, particularly with technical setups and plan adjustments.

April 7, 2021

I use this app to help me quickly and easily keep in touch with customers. I'm time poor so this app's integration with Shopify helps me to quickly segment my database so I can customise emails to first time buyers, active, lapsing customers etc. It saves me a boatload of time and brings me a measurable and solid ROI. I'd like to see some improvements to the campaign reporting. For instance, being able to see sales revenue in the campaign list, beside each campaign, without having to click on the campaign itself. And the interface is a little dated I feel.
But for the money, it's well worth it.

Hey Presto Pizza Kits
United Kingdom
About 1 year using the app
Edited November 10, 2021

So far its been a bit confusing to set up for and I am unable to find anyone within customer support to assist me. I am however working it out

Ro's 3D Signs & Designs
United States
About 1 year using the app
March 4, 2016

Very easy to use. Really like the customization!

The Flower Market
United States
12 months using the app
June 19, 2015

Super easy to install, looking forward to upgrades.

Smitten Lingerie
United States
12 months using the app
June 28, 2017

I don't use this VERY much. But when I do use it, it's very useful! :-)

Senpaiwares Com
United Kingdom
11 months using the app
Edited December 10, 2019

I used CM Commerce to set up successful automated email campaigns, workflows and newsletters that have helped to generate revenue for the company.
I hope they are able to implement the A/B testing feature soon because it is something we are looking forward to exploring.

Herbal Papaya
United States
11 months using the app
February 8, 2019

Conversio has helped me several times to save the sale and boosted my sales conversion rate. It is definitely recommended for any eCommerce entrepreneur wanting to boost their success.

ANITA-LAURENT
Australia
9 months using the app
March 20, 2015

Good design. Looks professional. Easy to use. It's awesome that it's free. That's why I'm keeping this app for my business! Definitely would recommend it.

The only thing that could be an issue is, your customer will receive 2 Order confirmations, instead of one from Receiptful only. That's because Shopify doesn't allow automatic notifications to be deactivated on your shop.

You can turn around this by changing the text of your Shopify "Order confirmation" into a "Thank you" message instead.

LUCKY TWIN
Belgium
8 months using the app
December 16, 2015

Really amazing receipt app. We now have professional looking receipts that our customers get inside their emails, rather than receiving a link that says "click to view your invoice", like we had before. My only wish is that they were also formatted to print for shipping with the packages, but we had to get a different app for that.

Claire Kinder Studio
United States
7 months using the app
December 20, 2019

CM Commerce has beautiful and easy to use email templates. I find the platform really easy to use. The Workflow recipes are very helpful. The platform does have some issues, but I have found the support and dev team are onto it and we always get a resolution. Looking forward to the teething issues being ironed out and then it will be a 5 star review from me.

Such Skincare
Australia
7 months using the app