COD Verify & COD to Prepaid , 51 reviews

Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 20, 2021

Amazing app with "to the point" functionality and works like a charm on the store. Seeing a lot of new features adding with time, which is really appreciable.

Time spent using app: 3 months
July 16, 2021

many thanks to Mr Hriday, for providing us with a solution for filtering genuine orders, also Codfirm has helped us to reduce RTO'S. With the latest feature of Converting COD orders to prepaid, we are experience huge surge in PREPAID orders within 24hrs of applying it. Highly Recommended. thanks !!!!

Time spent using app: 11 months
Edited August 13, 2021

Doesn't give much of use. Verification doesnt help much with reducing RTO. It's just another gimmick & just another waste of time. Also there are chances that your customer's phone numbers are exposed to a third party.

Time spent using app: About 1 month
CODFIRM replied August 13, 2021

Hey Mallikarjuna,
We notice that you updated your 5 star review of us - "Amazing app. Must be recommended after installed this app reduced RTO and saved huge money and thanks to Mr.Hriday" to this.
It is heartbreaking for us to see you change your opinions so drastically.
Though reviews are extremely important to us and we do everything to ensure your experience is a positive one on CODfirm, we cannot break ethical business boundaries to help any business unfairly just to prevent a negative review.
About verifications not helping much with reducing RTOs, every leading e-commerce business verifies its COD orders with an OTP to increase successful deliveries. Verifying customers' contact number reconfirms their intent to make a purchase and delivery drivers can reach them to ensure successful deliveries. Having said that, we completely agree that verification does not bring the RTOs down to zero. We are hence working on building advanced machine learning algorithms to help brands reduce their COD RTOs further. Our COD to Prepaid conversion feature (that you had early access to) is also helping brands eradicate the issue of RTOs from its root by converting them into prepaid.
Rest assured sir, we are in it to help businesses like yours reduce their COD RTOs to bare minimum. We aren't building just another app on Shopify. We are in it to solve the biggest problem of the D2C industry.
I am sure you will come back to use CODfirm in the future.
Best wishes for your business.
Kind regards,
Hriday Agarwal
Founder at CODfirm

July 12, 2021

Downloaded this app to enable COD and confirming orders at the same time. It worked wonders for me.

Steorra Jewels
Time spent using app: 9 days
July 8, 2021

I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)

BownBee - Creating Special Moments
Time spent using app: About 2 hours
May 16, 2021

Very Helpful App. Has really helped us identify the right customers reduce our RTOs which has saved huge costs.

Coccoon Personal Care
Time spent using app: 5 months
May 16, 2021

I used this app for our brand store Captain Zack to reduce the returns from customers. It has really worked well. It has helped me reduced the return % as well.

Captain Zack
Time spent using app: 5 months
Edited May 11, 2021

This app is very much needed to verify genuine customers . reduced my work load , reduced my RTO .Thank you team .

Time spent using app: Over 1 year
April 18, 2021

We've tried multiple applications for COD Order verifications but most of them have failed to do their tasks accurately. This plugin is a game changer & offers an experience similar to that of a big platform like Amazon & Flipkart. Love the quick turnaround from the team responsible who got in touch to get the plugin installed correctly. Great team, great efforts to solve the problem of the small-scale ecom ventures.

Time spent using app: 3 days
CODFIRM replied April 19, 2021

Thank you so much for your review. We at CODfirm do our best to make it an app you'd love to use. Your review is such a motivation!
Can't wait to show you the features we have under development :)
Kind regards,
Hriday Agarwal

April 14, 2021

The founder of this app is really helpful. Will customize all your requirements and give you suggestions that really really works well. The app has reduced my RTO very well and I would love to keep using this app. If you’re on the fence thinking of using this app or not, please go ahead and use it. App itself is really good as well as the support from the team. Thanks Hriday! Appreciate your efforts.

Time spent using app: About 2 months
CODFIRM replied April 19, 2021

Thank you so much for the appreciation. We are absolutely thrilled to hear that CODfirm is helping you reduce RTO. Also, thanks for your suggestions and inputs to improve the app. 100s of businesses using CODfirm gain when you share your valuable insights with us.
Keep the feature requests and the feedback coming :)
Kind regards,
Hriday Agarwal