Reviews (81)

Overall rating
4.4
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 7, 2024

CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers.

Work from our end has greatly reduced as we ...

Angadi of Spices
India
3 months using the app
February 11, 2021

A very efficient way to confirm COD orders, making the whole process much easier for both the manager and the customer! The support is very helpful and fast. Highly recommended.

Silkme
Italy
3 months using the app
January 19, 2024

usefull app good support team

GADGET NATION
India
3 months using the app
December 20, 2023

Great Support. It's not an instant chat support, but the team gets back almost instantly on a call to help you. Till now everything is working great

AaMe
India
2 months using the app
August 15, 2021

Must app for indian Ecom If you are doing Indian ecom or selling in India this app is very useful to verify orders.
I love this app & support is awesome

Yuppcart
India
2 months using the app
February 29, 2024

CODfirm assisted me in minimizing RTOs by enabling OTP verification for COD orders. The OTP login feature they provided made it convenient for my customers to log in effortlessly. I strongly recommend other stores to explore this solution, as it can significantly boost conversions. I highly endorse CODfirm's services for all brands.

Mensoo
India
About 2 months using the app
November 10, 2021

Usually I wouldn't take the effort to leave a review but this one needs to be shown to the world. COD and RTO is a massive massive problems, completely eroding the margins but Hriday (founder CODFIRM) exactly understands the problem and is resourceful enough to solve them for the entire industry. This app currently streamlines the customer communication using whatsapp business api which is a ...

Dakshina Store
India
About 2 months using the app
November 16, 2022

For stores in India this should be THE app for COD order confirmation - leaves all other COD confirmation apps far behind. The OTP functionality through Text & Whatsapp message for order confirmation is way better than whatever solutions I have seen previously. Apart from the excellent features very happy with the fantastic support provided during setup - can't really ask for more!

Protecta
India
About 2 months using the app
April 14, 2021

The founder of this app is really helpful. Will customize all your requirements and give you suggestions that really really works well. The app has reduced my RTO very well and I would love to keep using this app. If you’re on the fence thinking of using this app or not, please go ahead and use it. App itself is really good as well as the support from the team. Thanks Hriday! Appreciate your ...

ActiFiber
India
About 2 months using the app
CODFIRM replied April 19, 2021

Thank you so much for the appreciation. We are absolutely thrilled to hear that CODfirm is helping you reduce RTO. Also, thanks for your suggestions and inputs to improve the ...

April 10, 2021

Perfect app to verify cod orders. I used it from past three months and my delivery rate increase. Because of the app i only have to call unconfirmed customers for verification that saves lot of time. Really appreciate cod order verification team for their great work.

Fabviaana
India
About 2 months using the app
CODFIRM replied April 19, 2021

Your appreciation means the world to us. Increasing automation in your business and reducing RTOs is exactly what we built CODfirm for. So glad to see it working out well for ...