COD Order Confirmation

COD Order Confirmation

by Softpulse Infotech

For India | Verify COD Orders by IVR Call, SMS or OTP

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    64% of ratings are 5 stars
  • 4 of 5 stars
    17% of ratings are 4 stars
  • 3 of 5 stars
    9% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    8% of ratings are 1 stars

All reviews

31 - 40 of 75 reviews

Evogirl India

This is the most simple app and amazing experience. It is smooth and saves so much of our operations teams time. I would say it is a must-have app in India since we get almost 95% of orders that are COD orders.

dazzelz

best app that confirm the orders correctly and this app really helpful For start up sellers thankyou

MartCrop

Good till now but do not know how I will make payment.

However, It would be better if we have repeat calling or message feature so if a order is not confirmed or rejected in first call or message then it will automatically send another call and messages.

Developer reply

January 28, 2020

Thank you for your review.
- You will get billed for usage based charges along with Shopify's monthly billing/invoice. You need to make payment to that invoice only. There is no separate payment you need to pay.
- We are looking forward to add new feature to set delay and re-call time for pending orders.

Cashify Store

Several issues with this app:
1. When a customer gets a confirmation call from this app, TrueCaller shows the number as OceanBlackLifeStyle. Very detrimental to Brand image!
2. There is no option of customizing the message being played to customer. It doesnot contain any information about the shopify store or brand. All it says is, "This is order confirmation call. To confirm press 1, to decline press 2"

Kanhaonlinestore

good Quality Production advertiseing Kanha Industry Its A Fashion Manufacturing Clothes & Marketing .

Shop now

Packman Packaging is one of India’s largest manufacturers of corrugated boxes, corrugated rolls, bubble rolls, bubble pouches, courier bags, POD jackets, duct tapes, e-commerce shipping bags and more.

Peluche.in

We just installed the app today, this is what I have found after testing the app as a customer

Confirmation IVR should Take Store Name
Confirmation IVR should keep repeating at least for 3-4 times. As the for first time 8 out of 10 times customer will not be able to understand what is happening

Because of these two missing features, I am taking away 2 stars. I will use it for a week before we take a final call to use this app or Not.

Please let me know if you could add these two features.

Developer reply

December 12, 2019

Thank you for your review.

Among these 2 features, We are providing 1st one - with which you can ask us to change IVR message and also we can set mp3 or wav audio file if you can provide any.

and for 2nd - IVR can be longer and it can charge you extra for longer calls. That is why we are not providing this feature at the moment.

You can write us on support@shopiapps.in in case of any issue. We are happy to help you.

Tunisia Shoexpress

Great app
Hope it will work not only for Indian customers.

Developer reply

December 2, 2019

Yes. It is working fine. Please make sure it is for Indian Customer's only. You can use our other app Global SMS Notifier for International Use and various types of SMS notifications.
Also you can write us on support@shopiapps.in for further inquiry.
Thanks.

Nayaab Collection

It works great. Very helpful for Indian market. I think we need to upgrade to paid plans.

TOI & MOI

Good App, it will be great if we can use for all country and can translate SMS in other languages (French, spanish etc..)