Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for stores with large inventories, especially clothing and shoe stores, as it allows easy product filtering by size, brand, type, and more. It's praised for its ease of integration, reliability, and efficiency, with some noting a sales boost. The support team is highly regarded for their quick responses and customization services. The app is also seen as cost-effective, enhancing the appearance of collection pages. The developers are appreciated for their continuous improvements and commitment to customer service.

September 27, 2023

The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.

Over 2 years using the app
August 1, 2023

We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I
totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case.

0/10, use thier app at your own risk

Over 4 years using the app
Supple Apps replied August 3, 2023

Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support

November 25, 2014

Not only is the app fantastic but the support you get is above and beyond what you could expect. Working with Marius has been a pleasure and we are so glad we chose this app. We can already see the difference it is making to our sales now that customers can filter our products down to what they need. Thanks so much Marius!

Over 7 years using the app
February 16, 2017

Great app my theme did not have the option for filtering product type, color or size and this app did it. I had a few questions on making it work and emailed them and Robert replied and was very helpful!

Maui Clothing Store
United States
Over 6 years using the app
May 27, 2015

These guys did a great job supporting me through questions and fixing several of the issues that came up. A++ for support

Online Lighting
United States
Over 6 years using the app
April 4, 2022

This app has worked well for our store and customers needs. Rob and the support team of developers have been quick to respond and are very helpful with any assistance we need!

United States
Over 6 years using the app
November 9, 2016

I installed this app on the Turbo Theme by Out of the Sandbox. It works great so far! The installation team at Supple Apps was great and very quick to make any changes that I requested. Check out my installation at www.freerideboardshop.com

Freeride Boardshop Inc
Over 6 years using the app
March 6, 2017

Excellent App and support. Installation was easy and the filtering works great so far. Had a snag with the filters loading due to a theme setting and they were able to identify and fix the problem quickly.

Butcher Block Pro
United States
Over 5 years using the app
November 13, 2018

This app is easy to set up and use. If that wasn't enough, their development team was incredibly responsive and helpful. Our store recently had a glitch that affected the app's functionality, and the Supple team dedicated more than a week's time helping get to the bottom of it. Our store has used this app for years now, and I can't recommend it enough!

United States
Over 5 years using the app
Edited May 6, 2021

I have used this app for many years on my web shop & I recommend it highly. Service is excellent & any issues are resolved quickly by Kay and her highly trained team.

Marianne Style
Over 5 years using the app