Overall rating Based on 146 reviews
Alice + Ames
The app works great, but more importantly their support team is incredibly helpful and quick to respond.
Yves Carter Studios
App works good but there is no option to exclude the CF- in the tag/filter name. @support could you please tell me how to do this because there is no response on the e-mail I've send to your support and via the Shopify app page itself. Hope to hear from you soon..
Seol + Gold
Seems to be impossible to get in touch with the app support, have been trying to for over a week. Which is a real shame as we really wanted to use this app...
FRIEND of AUDREY
Filter didn't work on our site. Had error message: 'Liquid error: Could not find asset snippets/collection-filter-v2.liquid'. Tried to get in touch with the developer. Never heard back from them. Trial has expired, no reason to continue if the app doesn't work.
App was fine. I have filtered by brand using the product type. But when I have tried to do my own custom one using tags it not working. I’m giving 1/5 as I’ve been contacting them for at least a week and have not had at least a bounce back email. I have messaged through shopify, direct email nothing. Please help me launching tomorrow
Hi there, we're so sorry that you've been waiting to hear from us. We've recently migrated to a new customer support management system and, unfortunately, some support requests were lost in the move. One of our support specialists has reached out to you, please check your junk folder if you do not see their response. Thank you for reaching out and for your patience.
Big Sur Marathon Foundation Store
This is by far the most important app I've added to my site. We're an event organization with multiple road races and runners only want gear from the event they've run. Before this app, searching through the availability of gender specific in-stock sizes from 100's of items from multiple races depressed sales and irritated my customers. Problem solved! And the customer service was FANTASTIC! Very quick and accommodating to my questions/requests during installation and set-up! Highly, highly recommend this app!
DO NOT BUY THIS APP. Poor customer service, I've send money for them to install the app, never got any answer, impossible to get an email or a refund whatsoever, and impossible to get the app installed. Find another app, you'll be better off.
Hand In Pocket
Excellent customer service...I have had this app on my site for awhile it works great and I have never encountered any issues with it until recently. I reached out to the team at collection filter for support and Declan worked with me over several days to resolve it. Everything is back to normal!
App is not working. Support is poor, no one bothers to reply. Chasing technical team from last 20 days but they are not bothered.
I needed to adapt the tool with a French translation. The support was very responsive and kind. They made the necessary to change the code to meet my needs :)
I like this app , very usefull for helping customers to find what they need :)