Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for stores with large inventories, especially clothing and shoe stores, as it allows easy product filtering by size, brand, type, and more. It's praised for its ease of integration, reliability, and efficiency, with some noting a sales boost. The support team is highly regarded for their quick responses and customization services. The app is also seen as cost-effective, enhancing the appearance of collection pages. The developers are appreciated for their continuous improvements and commitment to customer service.

September 27, 2023

The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.

Over 2 years using the app
August 1, 2023

We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I
totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case.

0/10, use thier app at your own risk

Over 4 years using the app
Supple Apps replied August 3, 2023

Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support

October 17, 2019

App works good but there is no option to exclude the CF- in the tag/filter name. @support could you please tell me how to do this because there is no response on the e-mail I've send to your support and via the Shopify app page itself. Hope to hear from you soon..

Yves Carter Studios
Over 3 years using the app
Edited November 13, 2018

We use this app to simply filter our assortment based upon sizing - it works perfectly! It's easy to integrate into our Shopify platform and works with inventory seamlessly. To achieve our desired look/style, we had to do a little bit of custom code, but Supple developers were kind enough to help us achieve our goals.

Almost 2 years using the app
June 29, 2016

I'd love to give this app 5 stars, because it does its job well. However, there is a noticeable decrease in site speed that is keeping me from giving this app 5 stars. Otherwise, support is great, app works well, and it's easy to set up. Recommended!

Mfi Medical Equipment Inc
United States
About 4 years using the app
July 28, 2016

Great filtering plugin. It has some limitations, but overall it works well.

Get Encased
United States
10 months using the app
September 15, 2015

If you have a lot of variants with different sizes it can be difficult to set up, and the customization for the dropdown box is very limited and basic. With that being said, my site is significantly easier to use as a visitor because now you can search any collection by size. Could definitely be better, but very useful and does what it says. Also customer service is very helpful and personal.

United States
4 months using the app
November 22, 2014

Great customer service. Easy to use.

Design your own clothes| Trendy Treat
United States
2 months using the app
Edited April 9, 2021

It requires manual code implementation in the theme files!
Also, it messes up my inventory by adding tags starting with CF to every frickn product! Be aware of this when you install the app and you rely heavily on your tags and product types. I initally rated this app with a 1 start but after great support from the team i think they are worth a 4 star. For us it doesnt work when tags are added to our products

About 6 hours using the app
Supple Apps replied April 7, 2021

Hi there! While the app does require manual code implementation, it's absolutely something our team can assist you with :) Additionally, the CF tags will be applied to your products by default, but not visible to customers on the storefront. I see you've uninstalled the app, but I've sent you a follow-up in case you change your mind. Hope to hear from you!

April 4, 2022

This app has worked well for our store and customers needs. Rob and the support team of developers have been quick to respond and are very helpful with any assistance we need!

United States
Over 6 years using the app