Reviews (204)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving customer shopping experiences, especially in stores with extensive or diverse inventories such as clothing and footwear. It offers customizable filters like size, color, and availability, enhancing product discovery. The app integrates smoothly with various themes and can be tailored to specific needs, such as showing only in-stock items. It does not significantly slow down website performance, and the support team is often praised for their quick and helpful responses in customization and optimization. Installation is straightforward, with professional help available if needed. Merchants note a positive impact on sales and customer satisfaction.

May 13, 2016

SuppleApps has been very receptive and has even fixed errors from other apps so that their's works flawlessly.

Mdi Apparel
United States
4 months using the app
April 8, 2015

Very useful app and customer service was top notch. Highly recommended!

Stay Home Club
Canada
4 months using the app
February 4, 2015

They were super helpful during setup - app is working well!

Cobbler Union
United States
4 months using the app
August 17, 2021

Rob was seriously the best! He helped our site get the size filter moved exactly where we wanted. I highly recommend him and his team!

Flourish in Frills
United States
4 months using the app
June 30, 2021

Absolutely perfect! The integration went perfect, with good help from the team at Collection filter. Was at bit back and forth with some changes, but they helped me all the way! Im really happy with the result! 5 stars!

thebasicshop.no
Norway
4 months using the app
August 1, 2023

We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I
totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case.

0/10, use thier app at your own risk

Shoepify
Nigeria
Over 5 years using the app
Supple Apps replied August 3, 2023

Hi, I'm sorry to hear you've been having trouble getting in contact with us! I've sent you an email to follow up on this issue, please check your inbox and spam folders if you don't see it. Hope to hear from you! -Emily, Head of Support

March 24, 2015

Well at first it's a little tricky to get started because you have to take their code and drop it into your themes coding step by step, that was the hard part, but their customer service is great so they will help you throughout the setup. For $3.99, I don't really see a downside to this app that gives you what you need and such a low price.

Sara's Fashion
United States
4 months using the app
Edited June 29, 2020

Great app. But not enough of the money being paid by customers is being spent on back end infrastructure. App slows each page by 2 seconds - mostly due to an 800ms TCP connect wait. Classic latency caused by under powered servers for a given load.

The more people use this awesome app - the slower it is going to get and slow speed kills conversions. The opposite of what these apps are here to do!

UPDATE: Contacted them. They have no plans to fix this speed issue. Even though adding a CDN layer to their AWS setup would take all of 30 mins to complete end to end. Very disappointing. In an era where google has publicly stated the importance of core metrics and FCP moving forward this is quite mind boggling.

Shopify need to start mandating proper architecture standards for their App Store. Developers in the IT world are not known for their experience in operations or architecture. And this is becoming more of an issue as more and more apps, function well, function wise. But are implemented poorly on the backend.

Number 9 Fashion Studio
Australia
Over 5 years using the app
April 16, 2017

This filter is exactly what I was looking for in order to improve our online store- I would highly recommend this feature. A++

Classicsoccerstore
United States
4 months using the app
October 26, 2015

Amazing application and must say awesome support. To integrate collection filter one must go for it without any thought.

Stylize Creations
India
4 months using the app