Reviews (192)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing customer service workload and boosting productivity. It's seen as a cost-effective alternative to Gorgias and Zendesk, integrating seamlessly with Shopify. The app manages emails, chats, and social media in one place, with automation and AI handling inquiries. Merchants praise its ease of use, quick setup, and responsive support and development teams, noting rapid feature updates and feedback responsiveness.

December 10, 2025

Cased
United States
25 days using the app
September 12, 2025

GearLit
Vietnam
7 months using the app
July 14, 2025

Easy-to-use UI with great features. Updates come in regularly to keep making things better, and the support is always amazing when you need it!

Parker's Bay
Hong Kong SAR
2 months using the app
January 8, 2025

Amazing App, has everything we need, plus fantastic AI assistance which makes the experience even easier!

Witi Witi
United States
About 13 hours using the app
November 8, 2024

Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!

EarthFlow
Australia
6 days using the app