Reviews (148)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing POS functionality on PC and non-iOS devices. Its flexible subscription model is cost-effective, allowing payment only when needed, and supports omni-channel payment options, useful in areas without Shopify Payments. Merchants find the app user-friendly, often preferring it over Shopify POS, and value its robust reporting tools, easy hardware integration, and features like customer creation and custom payment methods. The app is noted for its stable performance with real-time syncing capabilities. Customer support is highlighted as responsive and helpful, particularly team members such as Hana, Mia, and Lucy, who provide effective onboarding assistance.

February 27, 2024

Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia.

ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available.

If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.

Malaysia VIPP
Malaysia
3 months using the app
April 18, 2024

Great Service ! Well explain and ready tu use ! Thanks !

Cartes Leo
Canada
8 days using the app
June 17, 2024

great support from Natalie!

4WoofZ
Belgium
19 days using the app
March 15, 2024

Great support during setup

Record Stop
United States
5 months using the app
March 2, 2024

Possible POS solution on PC. Good support on setup account.

Humansa Health
Hong Kong SAR
29 days using the app
February 19, 2024

Excellency at it's finest.
This POS caters for so many features that you cannot find in any other system. Lucy & Hana are Godsent. Very quick to respond and they are always friendly to chat with. easy 5 stars
✨✨✨✨✨

Kugula Fresh & Frozen
Zambia
10 days using the app
January 11, 2024

It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us.

I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...

Opticvision
Australia
2 months using the app
January 11, 2024

Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!

Abuelo Cómodo
Mexico
3 months using the app
March 8, 2024

Great app, Great support, thanks to Hana I was able to successfully add salesman to each order.

Black Fashion Georgia
Georgia
About 4 hours using the app
January 10, 2024

Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy

C12 MM Homestores Ltd
United Kingdom
About 1 month using the app