Reviews (152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with Shopify, enhancing POS functionality on PC and non-iOS devices. Its flexible subscription model is cost-effective, allowing payment only when needed, and supports omni-channel payment options, useful in areas without Shopify Payments. Merchants find the app user-friendly, often preferring it over Shopify POS, and value its robust reporting tools, easy hardware integration, and features like customer creation and custom payment methods. The app is noted for its stable performance with real-time syncing capabilities. Customer support is highlighted as responsive and helpful, particularly team members such as Hana, Mia, and Lucy, who provide effective onboarding assistance.
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He estado probando esta aplicación por una semana, empecemos por los aspectos positivos:
-La aplicación POS es muy completa da muchas más opciones de configuración que POS PRO de Shopify.
-El uso diarío es práctico.
-Tiene buenos reportes e informes
-La configuración del hardware: lectores e impresora es sencilla.
-El interface es mejorable aunque tampoco está mal.
-En mi caso ha funcionado en Chromebook (versión web) y Ipad (versión desktop).
-El soporte técnico es voluntarioso y responde rápido (luego profundizaremos sobre este tema)
- La ayuda escrita es extensa aunque no siempre es resolutiva.
-Las estadísticas aunque Shopify no lo integra como un canal de venta si que reflejan las operativas en los reportes.
Aspectos negativos:
-La gran cantidad de opciones disponibles complica la configuración
-Precio adecuado para la opción básica, elevado en las las siguientes planes.
- Se instalan dos opciones una version Web en el back office y otra desktop en el POS, ambas versiones aunque son muy similares varian un poco y eso hace que te pierdas un poco.
-Mirándolo desde el punto de vista de Shopify hay un plan retail de 69 € que incluye el software de gestión +POS PRO con menos prestaciones que Connected POS pero con un interface más atractivo y práctico... eso sale casi al mismo precio que pagas 27 € por el plan basico de Shopify+42 € de la version básica de Connect POS.
-El servicio técnico aunque es rápido y voluntarioso hace Horario GMT+6 lo cual hace que no esten disponibles en Europa a partir de la 13.30 horario Madrid. Adicionalmente se desconectan enmedio de la gestión sin avisarte de que no van a volver hasta el siguiente turno...te quedas esperando hasta el siguiente día a la mañana...se te queda cara de portero goleado.
- Las fuentes de los tickets de venta son extremadamente pequeñas y no hay posibilidad de cambiarlas personalmente y aunque hay posibilidad de que ellos cambien el tamaño de fuente para ello debes pagar.
Como conclusión final diría que es un buen software y una buena alternativa al software oficial de Shopify POS PRO pero con un precio muy similar en todas las versiones y con un soporte técnico que no estará disponible siempre como lo está en Shopify. La verdad es que aun estoy pensando si decidirme por el software oficial POS de Shopify o por ConnectPOS .
Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.
Great Service ! Well explain and ready tu use ! Thanks !
So far in the trial, it looks like it meets all my needs.
Really good system, good sell screen, Instant with shopify.
I like it alot
it just needs more options for credit card processors to use tips.
Mia gave amazing support very helpful.
Great support during setup
This is a great system with Shopify if you want your pos on a PC i have been looking for one for a long time, and the customer service is fantastic every step of the way
Great app, Great supports, Thanks to Hana I was able to successfully add salesman to each order. Thanks to Grace who was quickly responding to emails and was able to resolve my issue!
ConnectPOS has been a life saver for me. As Shopify did not identify Malaysia as one of the location for Shopify Payments, we were halted. Then we found ConnectPOS who actually help us to setup POS system and to integrate with the terminal card reader.
Natalie Luong from ConnectPOS made the onboarding and implementation as smooth as it could be. Good explanation and support from her. She even created documentation for us as a guide.
Kudos to her and Thanks ConnecPOS.
Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia.
ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available.
If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.
Possible POS solution on PC. Good support on setup account.