Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

March 16, 2021

Wonderful Customer Service Team, Responds queries in time.
App working fine for me !
Free version has way more features than other free apps !
Recommend using at-least once.

Cotton Passion
Pakistan
Almost 3 years using the app
ConnectRetail replied May 28, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we are so proud that Multiple-feature Trial version is truly a strength in our team! We count ourselves lucky for customers like you.

January 18, 2023

the cs is so helpful, they will help us immediately, thay are so nice, we highly recommand people use this app

INDICAID®妥析®
Hong Kong SAR
Over 2 years using the app
April 6, 2021

This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.

Guemil
Mexico
Over 2 years using the app
ConnectRetail replied May 28, 2021

Guemil, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you continue using our products in the future. As always, we’re here if you need anything.

August 20, 2021

We have been evaluating this app for sometime, they customer service spent more than 2hours on remote session making sure we are fully on board and satisfied. Customer agent Leia was more than helpful and really professional. Definitely will consider this app because of this agent. There is huge potential for this app to develop and we would be more than happy to support.

BOULEVARD.BHD
Bahrain
Over 2 years using the app
ConnectRetail replied September 2, 2021

Thank you so much for your kind words, BOULEVARD.BHD. We really appreciate you taking the time out to share your experience with us — and we agree, Leia is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

February 13, 2023

The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions.

steamforged.com

Steamforged Games
United Kingdom
Over 2 years using the app
February 10, 2021

The app is brilliant. Does exactly what I want it to do. The Shopify option only allows for use on phones and tablets, and is currently only available on ios. A special mention to the staff at Connect. Their problem solving was superb 5 stars!

Prints Charming London
United Kingdom
Over 2 years using the app
ConnectRetail replied May 28, 2021

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

August 12, 2022

great strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommended

Woof Magic
Hong Kong SAR
About 2 years using the app
September 15, 2020

I used this app to sync the web stock and the retail stores stock.
100 % customizable and great costumer service. Highly recommend.

JAT Clothing
Mexico
About 2 years using the app
ConnectRetail replied September 15, 2020

It's super sweet of you, Melissa. Thank you so much <3

Please take care of yourself and let me know if there's anything I can help.

Edited October 22, 2021

So far so good with the testing, very pleased with ConnectPOS, ticks all of our requirements so once we complete the migration over to Shopify we will be going ahead with ConnectPOS as its the closest app to what we have been using on Magento. If any existing customer wants to send me a refferal to get a free additional register for life then please drop me a refferal email to "accounts AT jhlimports DOT COM" . For more details of the referral program, have a look here: https://www.connectpos.com/connectpos-referral-program/

The Shisha Shop
United Kingdom
About 2 years using the app
ConnectRetail replied December 9, 2021

Thank you for sharing! Please take care and let us know how we can further assist you!

November 28, 2020

This POS is easy in setting up and is very convenient in use for your physical shop. Also very quick and helpful support if needed.

Café Coureur
Belgium
About 2 years using the app
ConnectRetail replied November 28, 2020

Thank you!! :") Please stay safe, and let me know whenever you need help!