Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

November 12, 2021

I am new to this app, the guidance I received from the team was amazing. User friendly and good app.

Putchi
India
Over 1 year using the app
ConnectRetail replied December 9, 2021

Thank you for such a wonderful review! We can't wait to share with you our upcoming improvements which I believe would be really awesome!

June 24, 2023

hana was very nice! i really like their after support in connectpos. im very glad i have used this app!

TOP 1 PC
Philippines
Over 1 year using the app
Edited February 23, 2023

Support incroyable, Lyn a vraiment vraiment tout fait pour m aider à résoudre les problèmes; je recommande cette application, car il y a un support très efficace..Lyn a passer énormément de temps afin de trouver une solution à mon problème, avec une rapidité et un service de communication top...Merci à vous...

La boite à tissus
Belgium
Over 1 year using the app
April 1, 2021

The app is excellent - It lets us add a physical location to our online business as well. On top of that I have contacted Support multiple times and to my amazement -- they responded very quickly and solved my issue in no my time on Teamviewer as well. Very much satisfied.

Pets Park PK
Pakistan
Over 1 year using the app
January 19, 2023

They have a pretty good support. Allows you to use Shopify POS on Windows.
Pricing makes sense too.

Ronnie Wood Gallery
Canada
About 1 year using the app
November 3, 2022

Helped me with all things I needed POS wise and inventory tracking between the two. Spent years trying to find a good alternative for Shopify POS while still keeping my online website and this worked perfectly!

Legal Trap Clothing
United States
About 1 year using the app
February 26, 2023

Very good customer service. Very helpful and the app works perfectly. Everything you need is in there and the staff is always here to help. Very good experience!

STREETAN
Morocco
About 1 year using the app
October 14, 2022

SUPERB SUPPORT. they will not stop until your issue is fixed. thank you CONNECTPOS. I love this app.

YTech PH
Philippines
About 1 year using the app
October 4, 2022

In my opinion so far connectpos has great integration with Shopify. Customer Services is superb. All of our queries concerning use of the app have been dealt with in a timely, friendly and understanding manner.

I.M.S Retail & Services Inc
Barbados
About 1 year using the app
June 8, 2021

Ho finalmente trovato l'applicazione che cercavo, ho un negozio in Italia online e fisico e questo fantastico servizio è davvero il top, connette tutto!
Per non parlare del servizio cliente è davvero eccezionale, assolutamente da provare. Grazie grazie grazie <3

OVERGROUND STORE
Italy
About 1 year using the app
ConnectRetail replied June 16, 2021

It's super sweet of you! Thank you so much <3

Please take care of yourself and let me know if there's anything I can help.