ConnectPOS , 138 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this POS solution for its seamless Shopify integration and compatibility with iMac and Windows. It's praised for swift order submission, real-time inventory sync, and a live chat feature. The customer service is responsive and willing to customize to merchant needs. The app offers a wide range of options, reporting tools, and a unique feature for changing prices per order. The free version is noted for offering more features than other free apps.

October 14, 2022

SUPERB SUPPORT. they will not stop until your issue is fixed. thank you CONNECTPOS. I love this app.

YTech PH
Philippines
About 1 year using the app
October 4, 2022

In my opinion so far connectpos has great integration with Shopify. Customer Services is superb. All of our queries concerning use of the app have been dealt with in a timely, friendly and understanding manner.

I.M.S Retail & Services Inc
Barbados
About 1 year using the app
November 4, 2022

Vivienne me ayudó a recuperar mi contraseña de forma eficaz. En un futuro contactaré con el soporte de POS, experiencia satisfactoria.

Stranger Store
Spain
About 1 year using the app
December 4, 2020

The app design is simple to pick up and even greater than Shopify POS. Even you have no idea about how it works and how to play with it, the customer service and sales team are both very knowledgeable, they are always ready to help you solve the questions. Video calls and educational videos are always on your side to help.

Departure Thailand
Thailand
12 months using the app
ConnectRetail replied December 5, 2020

Thank you for the kindness and detailed review. We learned a lot from you, too. Let's stay in touch and grow together!

January 11, 2023

Really good help from Hana! Really kind support management! Thanks for that and looking forward to using the app.

Soni Markt
Germany
12 months using the app
February 13, 2023

The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions.

steamforged.com

Steamforged Games
United Kingdom
11 months using the app
Edited July 13, 2022

very helpful your online service, easy to use, very happy for with quick response.
Very easy app to setup and. Managed to load all the products automatically which I loved, and the support is very good and fast in responding to issues.

Babyonline
New Zealand
11 months using the app
ConnectRetail replied December 9, 2021

Thank you! We wholeheartedly believe in a customer-first approach, and your appreciation just made our day!

Edited September 2, 2021

I have been using this pos for some months now, after coming from another pos system for the last 10+ years.
Even though we are not quite there yet I believe we will be very very soon,
Leia has been fantastic throughout this all process, always willing to help and never ever complained just got on and got the job done, so i would like to thank Leia and her team for all their kind words, understanding, and many remote sessions just to get everything spot on,
Leia i have told you often I believe you have a really good pos system and with a tweak here a tweak there we will get there .
And now you bring out your new Multi Inventory System which i am loving,
I will be spreading the word about connect and i will be your Guinea pig any day Thanks, Guys for all your support
Angie
Sewers Delight

Sewers Delight
Australia
10 months using the app
ConnectRetail replied September 2, 2021

Thank you so much for your amazing review! We are so happy to hear that you are enjoying our Customer Service. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

March 3, 2023

Was very help full and solved my problem, Hana was very knowledgeable and my problem was solved in a timely manner.

Her Wardrobe Boutique
Australia
9 months using the app
June 29, 2020

so far best connectpos in the market, very helpful and friendly people, always assisting and helping with any issues appears

Tutus Kurniati Stage
United Arab Emirates
9 months using the app
ConnectRetail replied September 15, 2020

Thank you, Semyon, our special user and friend!

The whole ConnectPOS team will always be here whenever you need help!