Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

November 4, 2022

Vivienne me ayudó a recuperar mi contraseña de forma eficaz. En un futuro contactaré con el soporte de POS, experiencia satisfactoria.

Stranger Store
Spain
12 months using the app
December 4, 2020

The app design is simple to pick up and even greater than Shopify POS. Even you have no idea about how it works and how to play with it, the customer service and sales team are both very knowledgeable, they are always ready to help you solve the questions. Video calls and educational videos are always on your side to help.

Departure Thailand
Thailand
12 months using the app
ConnectRetail replied December 5, 2020

Thank you for the kindness and detailed review. We learned a lot from you, too. Let's stay in touch and grow together!

July 29, 2023

sehr hilfreiche support, antworten sehr schnell das system ist einfach aufgebaut.
da ich in der schweiz lebe ist dies bis jetzt beste variante für pos.

Cozy Kidz
Switzerland
12 months using the app
January 11, 2023

Really good help from Hana! Really kind support management! Thanks for that and looking forward to using the app.

Soni Markt
Germany
12 months using the app
Edited July 13, 2022

very helpful your online service, easy to use, very happy for with quick response.
Very easy app to setup and. Managed to load all the products automatically which I loved, and the support is very good and fast in responding to issues.

Babyonline
New Zealand
11 months using the app
ConnectRetail replied December 9, 2021

Thank you! We wholeheartedly believe in a customer-first approach, and your appreciation just made our day!

February 15, 2023

Hana has been amazing with helping me out. She solved all the difficulties i had with connecting connectpos to my shopify website and she is one of the reasons I will decide to continue with the app.

Baroc Boutique
Cyprus
10 months using the app
March 3, 2023

Was very help full and solved my problem, Hana was very knowledgeable and my problem was solved in a timely manner.

Her Wardrobe Boutique
Australia
9 months using the app
June 29, 2020

so far best connectpos in the market, very helpful and friendly people, always assisting and helping with any issues appears

Tutus Kurniati Stage
United Arab Emirates
9 months using the app
ConnectRetail replied September 15, 2020

Thank you, Semyon, our special user and friend!

The whole ConnectPOS team will always be here whenever you need help!

July 27, 2021

REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team

200 Brands
United States
8 months using the app
ConnectRetail replied September 2, 2021

Hi 200 Brands,

We can’t thank you enough for the kind words about ConnectPOS. Your review means a lot to us and lets us know we’re on the right track!

November 9, 2020

We chose connectPOS so that we can have a synchronised inventory as we conduct sales both online and in a physical store. From the POS applications we tried out ConnectPOS stood out immediately due to their personalised level of customer service. Claire has been answering all our questions from the start and even organised a google meet session to take us through the system on the first day. Any bugs that we reported were quickly fixed and the app is under constant development and improvement. The system itself is easy to navigate and straightforward, which meant that even new staff were able to quickly pick it up without having to do extensive training. Overall, its a great POS app that syncs with the Shopify store and the support service is impeccable.

Flora Grand
Maldives
8 months using the app
ConnectRetail replied November 9, 2020

Wow, thank you for the super detailed feedback.
Let's have a nice and sustainable collaboration ;)
Cheers!
Please let me know whenever you need help.