Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

Edited November 4, 2022

Had some issues with logging in, the support was quick to assist. Changed my username to something which I preferred as well.

Crystal Cove
South Africa
2 months using the app
Edited September 15, 2020

This app works extremely well and I am more than impressed with the tech support provided. would recommend to everyone to try it.

carine pet central
Australia
2 months using the app
ConnectRetail replied September 15, 2020

Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever.

We'll always be here whenever you need help!!

May 23, 2023

Very good alternative to Shopify's current POS system.

Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day.
They also support you with remote assistance by taking over your computer.

Recommended!

Houten Onderwijsmateriaal
Belgium
2 months using the app
Edited September 30, 2020

Trust me everyone this is way better than other POS software in the market literally. It is Simple to use. and the customer service are super amazing . And worth of money .And i dont know how can anyone even rate this app so low i guess its the best app and i recommending u all this pos software leave other software this one is the best. ( In my personal experience )

Blue Material.com
India
About 2 months using the app
ConnectRetail replied September 30, 2020

Thank you for the review. Good luck with your business and just let me know if you need any help ;)

September 16, 2021

Very good app, lots of features and easy to use. This app works really well in my bricks and mortar store syncing my online site and instore sales simply. The help desk are attentive and will help solve any issue. Give it a try you wont regret it.

DapperM Concept Store
France
About 2 months using the app
ConnectRetail replied September 16, 2021

Hi DapperM Concept Store, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

October 26, 2022

Great service and excellent customer service (Thanks Hana) I will be recommending this great app to everyone on Shopify.

Worsley_wear
United Kingdom
About 2 months using the app
December 25, 2020

I Love this APP!
I have a wholesale company and finally opened a physical shop.
This app has allowed me to have all my products in thsystem with out much effort.
The set up was easy with the help from Claire! She gave me her Whatsapp number and told me to message any time. when I do message she always responds quickly.
Thank you Claire and ConnectPOS!

Slothtoescr
Costa Rica
About 2 months using the app
ConnectRetail replied December 25, 2020

Thank you,
This is really a sweet Christmas gift for us.
We will always do our best to deliver the best product and service ever.
Cheers!

July 8, 2021

Great system with many features. Customer support and service is excellent with great response rate. They go to great lengths to customize and meet your company's needs. 10/10 recommended.

Tian Xin Vegetarian
Singapore
About 2 months using the app
ConnectRetail replied September 2, 2021

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

March 21, 2021

I absolutely love the customer service they give, they are always available to help. totally recommended.

Pink Shoes BH
Bahrain
About 1 month using the app
ConnectRetail replied May 28, 2021

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 17, 2022

One of the best POS features and the support is perfect. Connectpos allow users to change the product price per order which you can not find on other POS that has integration with Shopify

PETS PLUS LLC
United Arab Emirates
About 1 month using the app