ConnectPOS , 142 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this POS solution for its seamless integration with Shopify and user-friendly experience. It's highly recommended for businesses with both online and physical stores due to its synchronized inventory management. Merchants commend the app's compatibility with PC and Mac, customizable product prices, sales reports, and refund processing. The live chat feature and customer service are highly praised, with specific staff members receiving positive mentions. Despite some setup challenges, merchants find the system easy to navigate after initial guidance. The app is also recognized for its affordability, quick order processing, and effective problem-solving support team.

September 1, 2021

I use this app after opening a physical store. I was looking for a solution to sync my inventory with my shopify onlinne store and my point of sale store. This app is a great solution for me. If you are looking for a workarround solution to the shopify POS I highly recommend this app. Then customer service is very responsive.

Baguette Magique Boutique
Canada
5 months using the app
ConnectRetail replied September 2, 2021

Hi Baguette Magique Boutique,

Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that ConnectPOS has made such a difference and has finally solved your problem.

Thanks again for choosing us!

May 9, 2024

He estado probando esta aplicación por una semana, empecemos por los aspectos positivos:

-La aplicación POS es muy completa da muchas más opciones de configuración que POS PRO de Shopify.
-El uso diarío es práctico.
-Tiene buenos reportes e informes
-La configuración del hardware: lectores e impresora es sencilla.
-El interface es mejorable aunque tampoco está mal.
-En mi caso ha funcionado en Chromebook (versión web) y Ipad (versión desktop).
-El soporte técnico es voluntarioso y responde rápido (luego profundizaremos sobre este tema)
- La ayuda escrita es extensa aunque no siempre es resolutiva.
-Las estadísticas aunque Shopify no lo integra como un canal de venta si que reflejan las operativas en los reportes.

Aspectos negativos:

-La gran cantidad de opciones disponibles complica la configuración
-Precio adecuado para la opción básica, elevado en las las siguientes planes.
- Se instalan dos opciones una version Web en el back office y otra desktop en el POS, ambas versiones aunque son muy similares varian un poco y eso hace que te pierdas un poco.
-Mirándolo desde el punto de vista de Shopify hay un plan retail de 69 € que incluye el software de gestión +POS PRO con menos prestaciones que Connected POS pero con un interface más atractivo y práctico... eso sale casi al mismo precio que pagas 27 € por el plan basico de Shopify+42 € de la version básica de Connect POS.
-El servicio técnico aunque es rápido y voluntarioso hace Horario GMT+6 lo cual hace que no esten disponibles en Europa a partir de la 13.30 horario Madrid. Adicionalmente se desconectan enmedio de la gestión sin avisarte de que no van a volver hasta el siguiente turno...te quedas esperando hasta el siguiente día a la mañana...se te queda cara de portero goleado.
- Las fuentes de los tickets de venta son extremadamente pequeñas y no hay posibilidad de cambiarlas personalmente y aunque hay posibilidad de que ellos cambien el tamaño de fuente para ello debes pagar.

Como conclusión final diría que es un buen software y una buena alternativa al software oficial de Shopify POS PRO pero con un precio muy similar en todas las versiones y con un soporte técnico que no estará disponible siempre como lo está en Shopify. La verdad es que aun estoy pensando si decidirme por el software oficial POS de Shopify o por ConnectPOS .

Corseteria Lita
Spain
September 12, 2020

WOW! I finally found what I am looking for! Guys, if you need a zero problems POS for your business, you have found the right app here. Very user friendly system and extremely supportive back end staff. If you still need any customizations for your business in the POS, they do it for you as well.
I have been browsing and testing so many apps to support my shopify website, but none of them does support to my local needs. Connectpos is the best POS I have ever found after working with so many world leading POS systems. HIGHLY RECOMMENDED!

0777777777
Sri Lanka
4 months using the app
ConnectRetail replied September 15, 2020

Wow! This super detailed feedback is awesome.

Please take care of yourself and always be with us so that we can become successful together!

Thank you very much! Just let us know if you need any help.

Edited December 9, 2022

Hana & Lynn was a great help. keep up the good work. customer service is top notch. easy instruction & prompt response.

Terfe - Womens Jalabiyas & Abayas
United Arab Emirates
4 months using the app
April 17, 2023

Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!

Hobbytech Toys
Australia
2 months using the app
September 14, 2020

This app has kind of the features you need in a pos system. Works well with PC and Android, which is a huge plus.

Texmart
India
2 months using the app
ConnectRetail replied September 15, 2020

Thank you, Harsh!

This is a huge motivation for our team to continue the hard work!

Please feel free to chat with me whenever you need help.

Edited November 4, 2022

Had some issues with logging in, the support was quick to assist. Changed my username to something which I preferred as well.

Crystal Cove
South Africa
2 months using the app
Edited September 15, 2020

This app works extremely well and I am more than impressed with the tech support provided. would recommend to everyone to try it.

carine pet central
Australia
2 months using the app
ConnectRetail replied September 15, 2020

Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever.

We'll always be here whenever you need help!!

Edited September 30, 2020

Trust me everyone this is way better than other POS software in the market literally. It is Simple to use. and the customer service are super amazing . And worth of money .And i dont know how can anyone even rate this app so low i guess its the best app and i recommending u all this pos software leave other software this one is the best. ( In my personal experience )

Blue Material.com
India
About 2 months using the app
ConnectRetail replied September 30, 2020

Thank you for the review. Good luck with your business and just let me know if you need any help ;)

August 12, 2022

great strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommended

Woof Magic
Hong Kong SAR
About 2 months using the app