Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

May 5, 2023

The app is very good, it meets the objective.
The support it provides is very good, fast and efficient.

Angelus Brand
Mexico
7 months using the app
November 11, 2022

Works really well for us in our small brick and mortar stores, we can recommend it to anyone who wants an alternative to SHOPIFYPOS

DIGITRIA
Hungary
7 months using the app
September 23, 2021

Great app that does everything I need, easy to use, cost effective and the support is simply the best! Highly recommend!

MFSups
Australia
6 months using the app
ConnectRetail replied September 25, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive

November 1, 2020

App dùng rất tốt, vào rất nhanh, ít bị crash. Nhân viên giúp đỡ rất nhiệt tình khi cần. Một số tính năng cần phải thêm vào như: quote, trả bằng thẻ, quét mã vạch..etc.

JB Nail Supply
United Kingdom
6 months using the app
ConnectRetail replied November 1, 2020

Dạ em cám ơn anh ^^ Hi vọng anh tiếp tục ủng hộ ConnectPOS trong thời gian sắp tới.

Nếu có bất kì vấn đề gì anh nhắn hoặc gọi e nhé ạ.

Edited August 26, 2022

Service d'aide très efficace et réponse aimable et rapide et sympa. Même jours fériés, très appréciable .....Et en connaissance totale de sa matière, en fait 10 sur 5 ........

Le Brin de Laine
Belgium
6 months using the app
August 21, 2023

Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.

Port Mac Guitars
Australia
6 months using the app
June 7, 2021

ConnectPOS is wonderful and works seamlessly with Shopify. The real-time syncing is instant. Love all the features having great flexibility. Customer Service is top-notch. Response time for support is amazingly fast. They will go an extra mile to customize the App, as per your requirements and to your 100% satisfaction. I highly recommend the App.

Singhvi Jewels
United States
6 months using the app
ConnectRetail replied June 16, 2021

Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever.

We'll always be here whenever you need help!!

April 21, 2023

needed a support with few issues and had someone with me all the time until all my doubts were solved.
very happy with the support

Brazilian Market
Canada
6 months using the app
Edited December 28, 2020

This App is great. I had fun using it. It`s really easy to use . Outstanding customer support. Totally recommend !
The customer support has been helpful since we started this venture. It suits my demands .

French-frites
Cameroon
6 months using the app
ConnectRetail replied October 28, 2020

Thank you :D Please stay in touch and let us know if you have any questions!

April 1, 2023

I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.

D&P PERFUMUM MALDIVES
Maldives
5 months using the app