ConnectPOS , 142 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this POS solution for its seamless integration with Shopify and user-friendly experience. It's highly recommended for businesses with both online and physical stores due to its synchronized inventory management. Merchants commend the app's compatibility with PC and Mac, customizable product prices, sales reports, and refund processing. The live chat feature and customer service are highly praised, with specific staff members receiving positive mentions. Despite some setup challenges, merchants find the system easy to navigate after initial guidance. The app is also recognized for its affordability, quick order processing, and effective problem-solving support team.

Edited May 10, 2022

Good service, excellent app, reliable. The only thing is that it doesn't work with shopify gift card and discount codes. I believe that is on the shopify part.

La Soirée d'Geek
Canada
Over 1 year using the app
March 18, 2021

We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.

La Sportiva Mongolia
Mongolia
28 days using the app
ConnectRetail replied May 28, 2021

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^

September 28, 2020

I tried this app for the first time. Trust me this is way better than other POS software in the market. It is Simple and powerful. Also the customers assistance are amazing and super cooperative. It's really worth the money.

e-Keithen
India
27 days using the app
ConnectRetail replied September 29, 2020

Thank you, our nice cute friend ;) I'm looking forward to welcoming you in ConnectPOS office some day!

Take care of yourself.

April 28, 2023

App works OK and when needed, support is available to solve the issue, good customer service thank you

EZOKO Pike & Musky Shop
Canada
Over 1 year using the app
November 30, 2022

The App is convenient and affordable and the support is truly outstanding. The application is simple and easy to use.

Viva1960
Egypt
About 1 year using the app
April 13, 2023

Just installed this app so can't comment on functionality etc yet however already have received excellent customer service from Natalie. Apart from assiting with initial enquiry she took the time to understand and suggested other technical support with the software.

The Cake Mixer
New Zealand
18 days using the app
February 23, 2022

Returns and exchanges are a BASIC function of a POS system. This shouldnt cost an extra $30 per terminal. The Shopify POS is trash but this one looks to have the exact same pricing scheme, so pass.

The Rivertown Inkery
United States
About 1 year using the app
November 14, 2022

We have been using this app for about 4 months now and found it to be well laid out and easy to use.
Because the links to the main Shopify servers are slow in South Africa, we experience a delay in the time from scanning a product to when it appeared in the POS register.
By using the offline mode, the time from scan to appearing in the register is now acceptable.

The Old House Shop
South Africa
12 months using the app
January 13, 2021

Me encantó, nosotros usamos Windows para el punto de venta y me encantó que es multiplataforma se puede abrir desde un navegador desde cualquier dispositivo, el soporte excelente me contestaron cada duda que les hacía, es el punto de venta más completo que encontré en la tienda de Shopify se sincroniza muy bien con la tienda, fácil configuración y pues aunque el sistema está en inglés es muy fácil e intuitivo y el soporte en español está súper, le doy 5 estrellas y lo recomiendo

Botica Verde
Mexico
16 days using the app
ConnectRetail replied January 13, 2021

Muchas gracias por el comentario detallado en español. ¡¡Por favor hazme saber si tienes preguntas!!

Edited February 8, 2021

Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.

Cooper Cricket
Australia
14 days using the app
ConnectRetail replied May 28, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive