Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.
Refine
-
By rating
great support, needed some help in installation, Hana was great and helped me through the process. Very easy to use and effective. Would work great for you if you intend to use pos on your desktop.
It is fantastic app. Hate i did not find it earlier. It does what it supposed to do. And it integrates with Smartpay in Au. Their team can also do customise setting for my enquire function. Our concerns were solved in last 2 weeks, very good. Top recommend.
Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.
Great alternative to Shopify POS
Great customer support is much appreciated even on cheap plans
I Highly recommend
Hi Tech Pro Shopping,
Thanks so much for your feedback! We’re really glad you enjoyed our product/service, we’ve found it’s a definite customer favorite!
EXTREMELY annoyed with this point of sale. After removing my review, I was promised a "functional POS", which was completely false. We've had ongoing issues for many months. From discounts not pulling through correctly, to incorrect sales reports. Cash up is ALWAYS a nightmare, then sales aren't going through or disappear etc. It's just a huge headache having a system like this. When there's an issue, you're told to update the POS (Keep in mind; We've had to do an update almost every single day). Would DEFINITELY NOT recommend this POS to anyone. There's a lot better out there. THANKS TEAM CONNECTPOS FOR YOUR 'EXCELLENT' SERVICE! Update:
Service once again the worst of the worst! This is not a functional POS and should not be launched yet!!! It takes days to sort out a simple issue (product costs not accurately syncing leaving you with the old prices). Would definitely not recommend this POS.
Update: Discounts are not working at all, and your products just seem to disappear. Staff are completely incompetent and have no clue how to sort out these issues.
We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!
We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^
I tried this app for the first time. Trust me this is way better than other POS software in the market. It is Simple and powerful. Also the customers assistance are amazing and super cooperative. It's really worth the money.
Thank you, our nice cute friend ;) I'm looking forward to welcoming you in ConnectPOS office some day!
Take care of yourself.
Good service, excellent app, reliable. The only thing is that it doesn't work with shopify gift card and discount codes. I believe that is on the shopify part.
if you have many locations you can't use it. When you try to switch locations you need to login details but you dont have. You need to login automatically from Shopify. When you login via Shopify you can see only a location. I have never seen such a ridiculous situation before.