Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

February 1, 2023

The app works very well and the support is fantastic. Unfortunately we had some very specific requirements that -currently- needed custom coding. We will revisit ConnectPOS in the near future.

Harlem BBQ
Netherlands
12 days using the app
August 18, 2023

As an ecommerce platform of 3+ years, I've worked with many companies. ConnectPOS is one among them. But the customer service provided by them by far exceeds that of any other company I've had the chance to engage with, both in terms of quality and efficiency. Your concerns are taken seriously and dealt with, with utmost sincerity. Truly rare in a world of mega corporations who couldn't care less about small businesses. Thanks a lot Mia and the rest of ConnectPOS customer team!

World E Bazaar
India
11 days using the app
November 10, 2023

Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.

Fitnessisland
Sri Lanka
10 days using the app
Edited August 11, 2021

James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY

Jeux AZ Games
Canada
9 days using the app
ConnectRetail replied September 2, 2021

Thanks for the awesome review, Jeux AZ Games! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

February 2, 2023

Natalie did a great job helping us with a new free trial as well as a few other things. Great customer support and had the issue cleared within minutes.
Will check back in with a review after we see how the trial goes.
Thankyou

Shamanic Rain Lifestyle
Australia
8 days using the app
October 17, 2023

Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.

Provisions for Health & Healing
United States
7 days using the app
November 21, 2022

Really nice app, customer service was pretty good overall, only good things to say about them and everything

Cards and Bricks
Canada
7 days using the app
October 26, 2020

We are using this app so that we can use Our Shopify website and continue to operate our brick and mortar shop. We were having trouble finding an app that could pull product from our website when purchases were made in store. We also currently were already using desktops (a mix of PCs and Mac) so this was a must! The app is working good so far. There have been issues to work through like any app, but we have been so extremely impressed with the support from the tech team and immediate attention we receive from them. I highly recommend this app not only for the app itself but the fantastic team behind it!

The Handmade House
Canada
5 months using the app
ConnectRetail replied October 27, 2020

Thank you for the detailed feedback.
Yes, we have always been optimizing the app as a POS that is compatible with all devices.
So it's really nice to hear that it is actually helping you in terms of PC and Mac.
Please let us know if you need any help.

December 4, 2022

Esta aplicacion me parece practica y facil de usar, En Coffee Labora confiamos en la plataforma Shopfiy y ConnectPos

coffeelaboraspot
Spain
5 months using the app
June 20, 2023

Help you so much for the help. So fast and useful. Always answer to all requests! Hope all good for your team ❤

BONHOMIA
Indonesia
6 days using the app