ConnectPOS , 141 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this POS solution for its seamless Shopify integration and compatibility with iMac and Windows. It's praised for swift order submission, real-time inventory sync, and a live chat feature. The customer service is responsive and willing to customize to merchant needs. The app offers a wide range of options, reporting tools, and a unique feature for changing prices per order. The free version is noted for offering more features than other free apps.

March 18, 2021

We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.

La Sportiva Mongolia
Mongolia
28 days using the app
ConnectRetail replied May 28, 2021

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^

September 28, 2020

I tried this app for the first time. Trust me this is way better than other POS software in the market. It is Simple and powerful. Also the customers assistance are amazing and super cooperative. It's really worth the money.

e-Keithen
India
27 days using the app
ConnectRetail replied September 29, 2020

Thank you, our nice cute friend ;) I'm looking forward to welcoming you in ConnectPOS office some day!

Take care of yourself.

January 13, 2021

Me encantó, nosotros usamos Windows para el punto de venta y me encantó que es multiplataforma se puede abrir desde un navegador desde cualquier dispositivo, el soporte excelente me contestaron cada duda que les hacía, es el punto de venta más completo que encontré en la tienda de Shopify se sincroniza muy bien con la tienda, fácil configuración y pues aunque el sistema está en inglés es muy fácil e intuitivo y el soporte en español está súper, le doy 5 estrellas y lo recomiendo

Botica Verde
Mexico
16 days using the app
ConnectRetail replied January 13, 2021

Muchas gracias por el comentario detallado en español. ¡¡Por favor hazme saber si tienes preguntas!!

Edited February 8, 2021

Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.

Cooper Cricket
Australia
14 days using the app
ConnectRetail replied May 28, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive

October 9, 2021

Me encanta la idea de poder usar un POS desde mi PC paras las ventas en mi tienda física. Respecto a la aplicación, todavía no he tenido ocasión de probarla como me gustaría y conocer todas sus funcionalidades, así que actualizaré la reseña cuando lo compruebe. Eso si, puedo decir que el servicio técnico genial, tuve un problema para configurar la impresora de tickets y me atendieron muy rápido.

Calamita Málaga
Spain
13 days using the app
ConnectRetail replied December 9, 2021

Thank you for such beautiful words! Our team really appreciates the mutual support we've been sharing, and I really look forward to a continuing partnership between us!

¡Gracias por tan hermosas palabras! Nuestro equipo realmente aprecia el apoyo mutuo que hemos estado compartiendo, ¡y realmente espero que continúe la asociación entre nosotros!

Edited August 11, 2021

James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY

Jeux AZ Games
Canada
9 days using the app
ConnectRetail replied September 2, 2021

Thanks for the awesome review, Jeux AZ Games! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

February 9, 2023

#Positive things first:

The support is very fast and friendly. They deserve two stars (actually more but the functionality of the app is just not as good as it should be)

#Negative things:

1) It's super buggy. You have to reload the cash in order to catch all newly added products into ConnectPOS

2) It completely messes up things with tax - if you have multiple tax rules or overwrites in your shopify store, it won't be working

3) They have soo many different configuration settings - like what the heck... you need to spend your life time in trying to figure out what to click, set up and most of the time the support has to log in into your account to fix some new bug that they found...

4) We were in touch with the support almost every day and every day they were suggesting using their native app instead of the web app. But have you actually seen how it looks? Just terrible - all pictures are blurry, it is super slow and doesn't find new products either.

Again, as probably many of you feel: it is pity that shopify pos is not supported on mac. We won't be using it any longer.

Steel Vintage Bikes GmbH
Germany
8 days using the app
November 23, 2022

This app is really amazing! Everything is very easy to use and really straightforward! Syncing is fast and the Supports are also the best as they guide you very well and if needed they can connect with you remotely. We are planning to use this app as an alternative to Shopify POS as it contains several additional features especially different payment types during Checkout and more.

Brands and Beyond
Lebanon
About 5 hours using the app
May 10, 2021

La aplicación es excelente, muy intuitiva y se puede poner en español, muy fácil de configurar, no sabía cómo entrar desde android o ipad y me puse en contacto con su sistema de soporte y la señorita Leia me apoyo de una manera rápida, y muy profesional... El mejor sistema POS para Shopify...

Auto Partes Unión
Mexico
5 days using the app
ConnectRetail replied May 30, 2021

It's our happiness to receive your feedback. Our Customer Service is always ready to assist you with any challenge. Wish you a happy day ^^

November 5, 2022

Excellent support! Hana was very helpful and answered all of my questions during app set up! I like the quote feature, where you can email the customer a quote to review,

Farmhouse Fresh Dev
United States
About 1 hour using the app