Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

May 28, 2021

This app has been great for what we needed in our store thus-far. No bugs and real time sync have been what brought us towards ConnectPos.

Cultivation Emporium
Canada
About 2 years using the app
ConnectRetail replied May 30, 2021

It's really awesome for us to know what ConnectPOS can help you with. We will try our best to improve our product/service in order to provide you wih better experience.

Edited December 7, 2023

User friendly,Easy to adapt to & most importantly the customer care is always available to resolve any issue in an instant.
We would also like to thank one of the customer care agents named Hana that helped us resolve an issue we experienced lately, she was very polite and professional and resolved the issue in no time. :)

homegrowmalta
Malta
About 2 years using the app
March 4, 2023

Highly recommend to anyone using a POS system. Chat support is very quick to respond and problem was solved within minutes.

Bunnasia
Australia
About 2 years using the app
December 16, 2022

This is a great app. Recently they have upgraded the support and the times they are on line..
Lynn is a great help!!

Sloth Toes Puerto Viejo
Costa Rica
Almost 2 years using the app
November 23, 2020

Fantastic! We switched to POS system (by ConnectPOS) from another app on here (which was unreliable) but this app has been brilliant and has made our staff's lives easier in the shop.
Easy to set-up and lots of customizable features. The support has been fantastic also. Any little query the customer support have been on hand to answer them very quickly.
Been using approx 3 weeks so far and very happy with it.

Smart Boards UK
United Kingdom
Almost 2 years using the app
ConnectRetail replied November 23, 2020

Thank you very much for the detailed comments :") Please take care of yourself and let me know whenever you need help!!

Edited October 25, 2021

Great Customer service they will help all the until problem is resolved. also suggest that what other app will me to grow my business good job

Baby Doll Shoes
United States
Over 1 year using the app
ConnectRetail replied January 26, 2021

Thank you!

It was very kind of you to leave us a comment though being super busy. Please let us know if you need any help!

Edited May 20, 2021

Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo

Crecer
Chile
Over 1 year using the app
ConnectRetail replied May 30, 2021

Your comment made our day, Crecer. Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time.

July 29, 2021

Very nice app for using Shopify with a retail store and a PC. Would recommend. Also has very good Customer Service.

The Gaming Emporium - Wausau
United States
Over 1 year using the app
ConnectRetail replied September 2, 2021

Thank you for the kind words, Wausau! We’re so happy your visit at ConnectPOS went so smoothly. Would you mind sharing with your friends who are due for a service appointment, too? We’d love to continue providing great service to awesome customers like you. Thanks again!

July 7, 2021

Great alternative to Shopify POS
Great customer support is much appreciated even on cheap plans
I recommend

GOATT
France
Over 1 year using the app
ConnectRetail replied September 2, 2021

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

September 30, 2022

Good customer services for few hours. And thanks for Vivienne, but they have to develop the functions. And I hope to they will do.

JP Supplies
Australia
Over 1 year using the app