ConnectPOS , 142 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this POS solution for its seamless integration with Shopify and user-friendly experience. It's highly recommended for businesses with both online and physical stores due to its synchronized inventory management. Merchants commend the app's compatibility with PC and Mac, customizable product prices, sales reports, and refund processing. The live chat feature and customer service are highly praised, with specific staff members receiving positive mentions. Despite some setup challenges, merchants find the system easy to navigate after initial guidance. The app is also recognized for its affordability, quick order processing, and effective problem-solving support team.

Edited January 23, 2024

It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things

The Metros Collective
India
3 months using the app
September 28, 2023

Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools

Repton Uniform
United Arab Emirates
5 months using the app
November 10, 2023

Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.

Fitnessisland
Sri Lanka
10 days using the app
October 17, 2023

Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.

Provisions for Health & Healing
United States
7 days using the app
August 21, 2023

Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.

Port Mac Guitars
Australia
6 months using the app
August 23, 2023

We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!

Nonnie's House Boutique
United States
30 days using the app
November 3, 2023

Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.

CrownBees
United States
About 1 month using the app
August 21, 2023

I am testing with ConnectPos for my physic POS. At this moment everything works great, although there are some problems happened. But I am very pleased because support team help me very much for fixing them quickly. I will make a try to use ConnectPOS in my store soon.

Cornier
Japan
3 months using the app
November 24, 2023

Nice support. Very friendly and accommodating.

Crate Store
Saudi Arabia
12 days using the app
June 24, 2023

hana was very nice! i really like their after support in connectpos. im very glad i have used this app!

TOP 1 PC
Philippines
Over 1 year using the app