Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

February 27, 2024

Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia.

ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available.

If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.

Malaysia VIPP
Malaysia
3 months using the app
March 29, 2024

So far in the trial, it looks like it meets all my needs.

Really good system, good sell screen, Instant with shopify.

I like it alot

it just needs more options for credit card processors to use tips.

Mia gave amazing support very helpful.

Stogz | Find Your High
United States
About 2 months using the app
Edited August 27, 2024

Great app, Great supports, Thanks to Hana I was able to successfully add salesman to each order. Thanks to Grace who was quickly responding to emails and was able to resolve my issue!

Black Fashion Georgia
Georgia
6 months using the app
January 10, 2024

Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy

C12 MM Homestores Ltd
United Kingdom
11 months using the app
May 28, 2024

Cette caisse connectée avec Shopify est un atout pour moi qui participe à un salon de temps en temps dans l'année. Déjà, on peut souscrire uniquement le mois où l'on en a besoin ce qui limite le coût.

Ensuite, l'application a une interface classique de caisse. Beaucoup de choses sont configurables comme les produits et/ou catégories affichées. On peut créer des clients. La caisse est accessible aussi bien depuis le navigateur que depuis l'application. On peut créer ses propres moyens de paiement.

J'ai eu un petit bug de synchronisation de produits. L'équipe technique a été super réactive en 1h, c'était réglé.

Je recommande en alternative à la caisse native de Shopify qui n'est pas aussi aboutie que Connect POS et qui n'est pas accessible via navigateur.

Dans mes pochettes
France
29 days using the app
June 17, 2024

great support from Natalie!

4WoofZ
Belgium
19 days using the app
March 13, 2024

ConnectPOS has been a life saver for me. As Shopify did not identify Malaysia as one of the location for Shopify Payments, we were halted. Then we found ConnectPOS who actually help us to setup POS system and to integrate with the terminal card reader.

Natalie Luong from ConnectPOS made the onboarding and implementation as smooth as it could be. Good explanation and support from her. She even created documentation for us as a guide.

Kudos to her and Thanks ConnecPOS.

THSMY Store
Malaysia
19 days using the app
January 11, 2024

Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!

Abuelo Cómodo
Mexico
3 months using the app
December 7, 2023

Client support is prompt and communication is very clear. Lucy was very pleasant and excellent to work with.
I also find the connect POS very helpful as an integration to shopify since I work with windows devices only.

Kate's Soko Fresh
Kenya
4 months using the app
February 19, 2024

Excellency at it's finest.
This POS caters for so many features that you cannot find in any other system. Lucy & Hana are Godsent. Very quick to respond and they are always friendly to chat with. easy 5 stars
✨✨✨✨✨

Kugula Fresh & Frozen
Zambia
10 days using the app