Reviews (78)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
November 12, 2024

This app is perfect for the 700,000 plus skus I have in my catalog. The process is a little slow because of the volume of skus the app pulls, but the customer service is amazing. They even created the csv files to make the importing into my Shopify go quicker. Very responsive to my inquiries as well.

NOFO Clothing Company
United States
4 months using the app
Thalia replied November 28, 2024

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we appreciate you taking the time to share your feedback!

October 15, 2024

This app mostly do not work - I got lot of time error screens when i want to send an order to FBA - Mostly Error Code 534.
I will not recommend!

Pilotenstore
Germany
Over 2 years using the app
Thalia replied November 7, 2024

Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less-than-perfect experience with us.

Your critique is valid - we did have a bug that prevented the shipping orders via FBA. Our technical team had fixed the problem and everything is working all right again.

Our team emailed them multiple times explaining the situation and providing a solution but we have not received a response.

If you want to speak to us, you may reach our team at support@connectr.freshdesk.com and we will be there to answer right away.

October 22, 2024

It's great. Get the Super Sync version as it updates every 15 minutes.

I wish I had found this years ago.

1am Beauty
United States
13 days using the app
Thalia replied October 30, 2024

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us!

November 7, 2024

Nov. 4 • Quick and punctual help, excellent attention and understanding of needs..

Nov. 7 • Wow! Incredible application with excellent technical support, that's it, 100+100=400..

PuroCarbon®
Spain
About 2 months using the app
Thalia replied November 12, 2024

WOW! Thank you so much for this 5-star review. We appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

September 2, 2024

The support team are awesome, really helpful and work a solution.
Nice app for amazon seller.

LotFancy
United States
11 months using the app
Thalia replied October 1, 2024

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

August 2, 2024

I had a question to change something in the code and a few hours later it was done. Very fast support even due the time difference. Thanks!

Shop2Go
Netherlands
About 2 months using the app
Thalia replied August 5, 2024

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

May 3, 2024

Great app, ideal for Amazon and Shopify sellers....the support team are awesome too..really helpful and work a solution.

Definitely recommend...

5kind - Clinical Skincare
United Kingdom
Almost 4 years using the app
Thalia replied May 17, 2024

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

April 17, 2024

My company has been using this app for 1 week now and so far the customer help team has been in rapid response to answer any questions we have and deal with any misunderstandings. They have so far helped us to completely sync all amazon listings and pull all (written) Amazon reviews.

FIBAsource Ltd
United Kingdom
Over 1 year using the app
Thalia replied May 17, 2024

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

May 8, 2024

Great app and customer service! Was able to get all my amazon products into my Shopify account. The support team helped me out with all questions I had and helped fix a problem I was having with the software.

Media Luna
United States
29 days using the app
Thalia replied May 17, 2024

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

May 14, 2024

Asked customer service for help with my inventory not syncing with Amazon. Was told to push products, this then removed all my current products along with their titles, descriptions, images, links.

Set me back a good couples days on my work.

The app did sync my products inventories for a brief period of time until it stopped working, twice.

Some of the settings options don't actually change anything I think it's there for filler to look like there's more options.

To be honest I chose this app as it was the cheapest and I am just starting off this website so trying to keep costs relatively low. It would be worth the price if the app worked.

Chillitech
United Kingdom
2 months using the app
Thalia replied June 12, 2024

Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less-than-perfect experience with us.

Your critique is valid - we did have a bug with the sync service which prevented syncing of products. Our technical team had fixed the problem and everything is working alright again.

If you want to speak to us, you may reach our team at support@connectr.freshdesk.com and we will be there to answer right away.