Reviews (81)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
April 17, 2024

My company has been using this app for 1 week now and so far the customer help team has been in rapid response to answer any questions we have and deal with any misunderstandings. They have so far helped us to completely sync all amazon listings and pull all (written) Amazon reviews.

FIBAsource Ltd
United Kingdom
Over 1 year using the app
Thalia replied May 17, 2024

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

May 8, 2024

Great app and customer service! Was able to get all my amazon products into my Shopify account. The support team helped me out with all questions I had and helped fix a problem I was having with the software.

Media Luna
United States
29 days using the app
Thalia replied May 17, 2024

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

May 14, 2024

Asked customer service for help with my inventory not syncing with Amazon. Was told to push products, this then removed all my current products along with their titles, descriptions, images, links.

Set me back a good couples days on my work.

The app did sync my products inventories for a brief period of time until it stopped working, twice.

Some of the settings options don't actually change anything I think it's there for filler to look like there's more options.

To be honest I chose this app as it was the cheapest and I am just starting off this website so trying to keep costs relatively low. It would be worth the price if the app worked.

Chillitech
United Kingdom
2 months using the app
Thalia replied June 12, 2024

Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less-than-perfect experience with us.

Your critique is valid - we did have a bug with the sync service which prevented syncing of products. Our technical team had fixed the problem and everything is working alright again.

If you want to speak to us, you may reach our team at support@connectr.freshdesk.com and we will be there to answer right away.

September 18, 2020

Wonderful customer service!!! Allows us to shop through amazon seamlessly with one click of a button. Anytime we have had any issues, the team has promptly responded to our emails and resolved our concerns. Highly recommend!

MK & Co. Organics
United States
Over 3 years using the app
June 29, 2023

Great App and an awesome support team! They Really take the time of day to answer all my questions! Lots of nice features for the the reasonable price they charge.

Store Supplies
United States
Over 3 years using the app
Thalia replied July 21, 2023

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

March 30, 2021

We use this app since about 4-5 months now. It does 100% what we need.
If there are any questions...we'll get support within 12, max 20 hours. Would sign again.

STEAK CHAMP
Germany
About 3 years using the app
Thalia replied March 31, 2021

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

December 16, 2021

This is an excellent app. Good value and super impressive customer service if you ever need anything. Thank you!

AdventureAustria
Austria
About 3 years using the app
Thalia replied December 18, 2021

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

July 14, 2022

Very satisfied. App works great for us. The support is awesome. Just raise a ticket and they will help you asap

EliteAthlete®
Germany
Over 2 years using the app
Thalia replied July 15, 2022

Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!

May 25, 2021

We have been using this app for a while and are really happy with the function but also with the support. We can recommend the app to all multichannel retailers.

Modbrix
Germany
Over 2 years using the app
Thalia replied May 25, 2021

Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!

February 14, 2023

Great App for connecting your Amazon FBA business to shopify. There are some obstacles in the beginning but their service is amazing and you get quick help. Also the reviews get transferred and it looks good! Price-performance with Connectr is more than fair and the developers are friendly and helpful.

zenftbase
Germany
Almost 2 years using the app
Thalia replied March 2, 2023

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!