Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customization options. It's praised for seamless Shopify integration and efficient customer communication. The customer service is noted for quick responses and problem-solving. Merchants value the free plan and the ability to capture customer contact information. The live chat feature is commended for providing immediate support, making it a reliable, time-saving, and cost-effective solution.

May 22, 2020

As always, very easy to use and powerful app. Thank you for all the effort you guys place in all of your apps!

Naturaltrades CL
Chile
About 2 months using the app
HulkApps.com replied May 25, 2020

Thanks so much for the kind words! We really appreciate the review, and are thrilled to have you with us. Please let us know if we can assist with anything else! We are always standing by to help. :)

March 18, 2021

Excellent customer service, quick and efficient. Great app really recommend. Helps get the job done

PetHairco
Australia
About 2 months using the app
HulkApps.com replied March 19, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

August 10, 2021

Great and extremely fast customer service! They solved my issue in a matter of hours, incredible! Thank you!!

Beauty by Luxx
United States
About 2 months using the app
HulkApps.com replied August 11, 2021

The app looks great on your store! Thanks so much for the review, and for your support!

August 23, 2019

Good app, it makes its work and it's easy to install. You can also manage messages directly through the app

YupCollars
Italy
About 2 months using the app
HulkApps.com replied August 28, 2019

Thank you so much for your review. Hope our app helps you keep in touch with your customers.

February 18, 2018

Love it thanks! Only thing that took a moment was that I needed to add the code where I created a new page. Then add it to a section in the theme settings as a button. Super easy and worked great!

Affirmation Life Clothing
United States
About 2 months using the app
HulkApps.com replied March 7, 2019

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

December 8, 2019

Really Simple, easy and concise. Perfect for what I need. Nice to know they have advanced features in pro bundles.

Teddy and Burrow
Australia
About 2 months using the app
HulkApps.com replied December 8, 2019

Thank you so much for taking the time to leave us this amazing review. Our team would be more than happy to assit you with form migration if you ever choose to try it out!

Best of luck with your business! We look forward to seeing your continued success.

March 17, 2020

Quick and easy, I recommend this app! It's building and editing functions make it really user-friendly.

Pitbull Yard
Sweden
About 2 months using the app
HulkApps.com replied March 17, 2020

Thanks so much for the kind words! We really appreciate the review. Please let us know if you need anything else! We are always standing by to help. :)

April 22, 2018

Simple app that does exactly what it says with no hassle. Love it!

Time Machine Merchant 2
Australia
About 2 months using the app
HulkApps.com replied March 7, 2019

Glad you love it! Thank you :)

October 26, 2022

such a great app !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Eatjumble
United Kingdom
About 1 month using the app
HulkApps.com replied November 2, 2022

Hi,

Thank you for the great review! We appreciate that you have found our Customer Experience Team to be very efficient as it is truly our goal.

Cheers!

November 8, 2019

I must say is very annoying that paid platform such as Shopify doesn't have a build-in normal, customizable contact form but we need to pay a subscription for most of them. We are not in the 90's. Get your s*** together Shopify. As for this app - respect guys for giving this for free. It works perfectly and it's very simple to set up. And if you are any good with CSS, you can it to look really nice. Thx! For some reason, it's loading a little bit slow so not sure what is the thing. I would be willing to one-time pay for a more advanced, faster version.

Ommkara
Norway
About 1 month using the app
HulkApps.com replied November 11, 2019

Hey there, thanks so much for the review; we're so happy to hear you're loving our Simple Contact Us Form app! We love the Advanced CSS feature, and are glad you've been utilizing it. :-)

Thank you for the feedback, as well! I'll be sure to pass that along to our team. In case you weren't aware, we have also built a more advanced form app: Form Builder. Our team wil be more than happy to migrate your existing form to the Form Builder app!

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)