Reviews (400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the visual experience on their websites, allowing detailed examination of product features. It is easy to install, works well with various themes, and offers customizable zoom settings. The app is smooth on desktop and can be disabled on mobile for better performance. It does not slow down the website, and the support team is quick to respond and effective in resolving issues, enhancing customer engagement through improved visual presentations.
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Had some issues that needed to be fix, and Jose from their Support Team momentarily fixed it. In 10 minutes we had everything ready to go. Thank you! Great App.
We were impressed with the swift response and efficient problem-solving skills demonstrated by Store Bricks team. They addressed my concerns promptly and resolved the issue in no time. Highly recommended for their outstanding customer service!
Great app. I highly recommend it. I had a very small issue with the magnifying glass overlapping but one email to support was enough to have this issue sorted in less than a day.
Great app! Needed some help switching app to new theme and they had it done in about 30mins. Great easy product to use and adjust myself... but great customer service when help was needed.
We're so happy to hear the team provided a great experience! Thanks for taking the time to share your experience. :)
All the best,
The SoreBricks team
Larry for very helpful and very attentive. He fixed the issue in less than 5mins!
The app is but only with destop when we use this app on mobile there is nothing availabe on mobile and the backend help team never responds back there is not any customer care number or chat section it's just only to put your money on waste
Thanks for your feedback, and sorry to hear you missed our messages.
Upon reviewing our conversation history, it seems there may have been a gap in communication where you might have missed some of our team's responses.
We want to assure you that our support team promptly addressed your initial message on March 19th, responding within 16 minutes. We explained that having additional Zoom tools could potentially affect our app's performance. We also followed up a day later to ensure you had received the information, and we didn't overlook your message on March 28th; we responded promptly to that as well.
Our priority is to ensure our users can use our app smoothly and get assistance anytime with our 24/7 support. So, it's a bit surprising to hear you didn't get support from us. Rest assured, we have been and will continue to be here for you.
All the best,
The StoreBricks team
This is an amazing app. Works flawlessly and their customer support is quick and excellent. Game changer for our shop.
Your feedback means a lot! Thanks for sharing your experience. ❤️
Cheers,
The SoreBricks team
Good app, it works fine!. At the beginning, it didn't work, but I contacted them and in less then 3 hours, everything it was sorted. I really appreciate their customer services, that is a key aspect for us!
We love your kind words and highly appreciate you taking the time to share your experience with our team and app. Thanks for trusting us!
All the best,
The SoreBricks team
Super happy with it!! Elegant. Perfect to keep my images safe from people who want to download them and print them. Perfect to see in details my illustrations. One time you sett it up, is working, you don't have to add something else. IT SOESNT SHOW THE ZOOM EFFECT when you are in MENU, just check your web out of shopify, you will see the zoom effect!
:-)
Thanks so much for the amazing comments. It's always great to hear our app can add value to well-curated stores like yours. :)
All the best,
The SoreBricks team
Cool Image magnifier does exactly what it promises, it's a cakewalk to install and works seamlessly with our theme. Couldn't be happier for the monthly price vs trying to code something similar into our theme.
Very responsive & helpful support team too, thank you!